Client Centricity

Client Centricity

IT Services puts UON’s clients at the centre of everything it does. ​

Students and Academics are acknowledged as the epicentre of the University and therefore IT Services. As such, the IT Strategic Plan targets the needs of prospective and existing students, as well as those of research groups and centres.​

By partnering with educators, faculties, divisions, alumni and external stakeholders, IT Services works to give our students the best opportunity to succeed in their education endeavours. We will also enable the academic staff to achieve their research outcomes.​

We are committed to support the UON’s community engagement and the delivery of the NeW Futures Lead Strategies to ensure UON’s business targets are met.​

Client Centricity

Our Mission

To be a pivotal strategic partner, a trusted adviser and enabler of organisational, education and research strategies.

We will transform ourselves from a service provider to a strategic asset, delivering innovative and value-adding solutions to the University.

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.