Our work environment

Not only do we work at one of the most beautiful places in Australia, our campuses and facilities are a bright and vibrant hub of activity. We have a wonderful mix of award winning, architecturally designed buildings and first-rate infrastructure that create an interesting and unique place to work.

We are continually investing in state-of-the-art buildings, programs and services to maximise the teaching, learning, research and working experience at the University of Newcastle.

Infrastructure and Facilities Services Customer Service

The IFS Customer Service team support our staff during the week with parking and transport enquiries, key and access applications, urgent and routine maintenance issues and pool fleet vehicle hire. We can also assist with general enquiries regarding campus buildings and infrastructure.

You can contact the team by calling 4921 6500 (ext. 16500) or emailing 16500@newcastle.edu.au.

Office locations

Services Building, opposite car park 6
8.00am - 4.00pm, Monday to Friday

Need urgent maintenance?

If you need urgent maintenance after hours, please contact Safety and Security Services on 4921 5888.

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.