Our work environment

Not only do we work at one of the most beautiful places in Australia, our campuses and facilities are a bright and vibrant hub of activity. We have a wonderful mix of award winning, architecturally designed buildings and first-rate infrastructure that create an interesting and unique place to work.

We are continually investing in state-of-the-art buildings, programs and services to maximise the teaching, learning, research and working experience at the University of Newcastle.

Infrastructure and Facilities Services Customer Service

The IFS Customer Service team is here to support our staff during the week with services such as parking permits, key and access applications, urgent and routine maintenance issues and fleet vehicle hire.

You can contact the team by calling 4921 6500 (ext. 16500) or emailing 16500@newcastle.edu.au.

Office locations

Services Building opposite car park 6
8.00am - 4.00pm, Monday to Friday

Facilities Management building
8.30am - 4.30pm, Monday to Friday

Need urgent maintenance?

If you need urgent maintenance after hours, please contact Safety and Security Services on 4921 5888.