Information for first aid officers

First aid, Covid-19 and social distancing (PDF, 172KB) 

The role of first aid officers is to:

  • provide first aid assistance to staff, students and visitors to the best of their training
  • ensure first aid kits in the area are fully stocked in accordance with WHS Act 2011
  • report incidents and list first aid provided by submitting an online incident report
  • complete appropriate refresher courses as required
  • take a portable first aid kit when leaving the building during an evacuation (only if it's easily accessible)


Confirmation of Induction form for first aid officers

Reporting and procedures

If the situation is life-threatening always call emergency services (Police, Fire, Ambulance) on 000 first, then contact Security, who will help direct the emergency services vehicles.


It is the responsibility of the first aid officer to assess whether an ambulance is required. If there is any doubt it is better to call an ambulance to be sure and then contact Security.

If the assistance of a nurse from the Health Service is required, Security should be contacted, if they are not already onsite. Security will then contact the Health Service and arrange to collect the nurse and transport them and any equipment to the injured/unwell person.

If a patient needs transport to a doctor's surgery, person's home, pharmacy or elsewhere the first aid officer should call a taxi. While acting in the capacity of the first aid officer you must not provide personal transport.

It is the responsibility of first aid officers to complete an online incident report within 24 hours for notification of all injuries, incidents and hazards. See the hazard, incidents and injuries page for more information.

Contaminated waste must be disposed of properly. Contaminated waste is anything that comes into contact with blood, saliva, urine, or any bodily fluids. Please contact Infrastructure and Facilities Services:

General enquiries:

T: 4921 6500
Service Hours: 8:00am - 4:00pm, Monday to Friday
Office Hours: 8.00am - 5.00pm, Monday to Friday

Maintenance and emergency work:

T: 4921 6500
8:00am - 4.00pm, Monday to Friday
After hours contact Security
Callaghan and Newcastle City T: 4921 5888
Ourimbah T: Security: 4348 4222

Training and certificates

A First Aid Certificate is current for 3 years and should be renewed four weeks before the expiry date. The Resuscitation (CPR) component is only valid for 12 months and must be renewed annually.

It is the responsibility of a first aid officer to contact Health and Safety to make arrangements to attend first aid or CPR training. Please email Usafe for details.

Please ensure all certificates and documentation is emailed to USafe .

Equipment and supplies

It is the responsibility of first aid officers to restock first aid kits. A risk assessment for your area will tell you the most likely risks and injuries. You should stock your first aid kit based on this assessment, the First Aid Kit contents list (PDF, 375KB) from the Health & Safety Guideline 7.2: First Aid and the St Johns kit restock order form (XLS, 36KB). University vehicles contain Trauma C kits.

To place an order for supplies, complete the St Johns kit restock order form (XLS, 36KB), you will need to use a UoN staff purchasing card and email the form to  To prevent confusion and misplaced orders, please ensure your mail delivery and contact details are included on the form. A receipt or sales tax invoice will accompany your order and you should keep it for your records. Supplies can also be ordered online from St John Ambulance Australia (NSW). The order will be delivered through the internal mail system.

Changes in resuscitation practices mean defibrillation is now included as part of CPR protocols. The chance of survival for people who are electrically defibrillated less than five minutes after suffering sudden cardiac arrest increases from less than five per cent to 95 per cent (Source: AHA Guidelines).

We have purchased four defibrillators which are fully automatic, will check for a pulse and will not distribute a shock if a pulse is detected.

If you need to access a defibrillator they are located at:

Additional defibrillators are located at:

  • The Health Service at Callaghan
  • The Forum at Callaghan
  • The Health Service at Ourimbah
  • Exercise Sports Science at Ourimbah
  • Department of Primary Industries at Ourimbah
  • Finance in The Chancellery
  • Education and Arts-Hunter Building HA80
  • NIER Administration foyer
  • NIER A258
  • Ourimbah - Science Office: SO104 (x2)
  • Ourimbah - EXSSB111 (the gym) and EXSSB2.13 (exercise physiology room)
  • Social Sciences Building: SR233, SELS office (x2)
  • NUspace, Security Office/First Aid Room, ground floor
  • Advanced Technology Centre: ATC, Level 1
  • Hunter Building: HA80, School of Education Office

Epi-pens are not standard in first aid kits. In the case of anaphylaxis, first aid officers are to follow the first aid emergency assistance process as above.

First aid communication

First aid and AED signs can be arranged through Infrastructure and Facilities Services or by completing a Maximo service request.