Information for first aid officers

First aid, Covid-19 and social distancing (PDF, 172KB) 

The role of first aid officers is to:

  • provide first aid assistance to staff, students and visitors to the best of their training
  • ensure first aid kits in the area are fully stocked in accordance with WHS Act 2011
  • report incidents and list first aid provided by submitting an online incident report
  • complete appropriate refresher courses as required
  • take a portable first aid kit when leaving the building during an evacuation (only if it's easily accessible)


Confirmation of Induction form for first aid officers

Training and certificates

To ensure your First Aid Certificate remains current you must complete an annual CPR refresher. CPR refreshers are run on campus throughout the year. Dates and times are advertised on Discover under 'Health and Safety' in 'Find Learning'.

First Aid Certificates are current for 3 years. Certificates must be renewed four weeks before the expiry date. It is the responsibility of a first aid officer to contact Health and Safety to renew certificates.

If your First Aid Certificate is due for renewal close to the scheduled dates, email USafe to reserve a place or advise if you are unable to attend so that other arrangements can be made. You can also check for upcoming refresher training using Discover.

Certificates and other documents should be emailed to USafe .

Equipment and supplies

It is the responsibility of first aid officers to restock first aid kits. A risk assessment for your area will tell you the most likely risks and injuries. You should stock your first aid kit based on this assessment, the First Aid Kit contents list (PDF, 375KB) from the Health & Safety Guideline 7.2: First Aid and the St Johns kit restock order form (XLS, 36KB). University vehicles contain Trauma C kits.

To place an order for supplies, complete the St Johns kit restock order form (XLS, 36KB), you will need to use a UoN staff purchasing card and email the form to  To prevent confusion and misplaced orders, please ensure your mail delivery and contact details are included on the form. A receipt or sales tax invoice will accompany your order and you should keep it for your records. Supplies can also be ordered online from St John Ambulance Australia (NSW). The order will be delivered through the internal mail system.

Changes in resuscitation practices mean defibrillation is now included as part of CPR protocols. The chance of survival for people who are electrically defibrillated less than five minutes after suffering sudden cardiac arrest increases from less than five per cent to 95 per cent (Source: AHA Guidelines).

We have purchased four defibrillators which are fully automatic, will check for a pulse and will not distribute a shock if a pulse is detected.

If you need to access a defibrillator they are located at:

Additional defibrillators are located at:

  • The Health Service at Callaghan
  • The Forum at Callaghan
  • The Health Service at Ourimbah
  • Exercise Sports Science at Ourimbah
  • Department of Primary Industries at Ourimbah
  • Finance in The Chancellery
  • Education and Arts-Hunter Building HA80
  • NIER Administration foyer
  • NIER A258
  • Ourimbah - Science Office: SO104 (x2)
  • Ourimbah - EXSSB111 (the gym) and EXSSB2.13 (exercise physiology room)
  • Social Sciences Building: SR233, SELS office (x2)
  • NUspace, Security Office/First Aid Room, ground floor
  • Advanced Technology Centre: ATC, Level 1
  • Hunter Building: HA80, School of Education Office

First aid officers are not supplied with epi-pens for their first aid kits. Training and certificates are required before using an epi-pen.

In the case of anaphylaxis, first aid officers are to follow the first aid emergency assistance process (see below).

Reporting and procedures

It is the responsibility of first aid officers to complete an online incident report within 24 hours for notification of all injuries, incidents and hazards.

See the hazard, incidents and injuries page for more information.

Contaminated waste must be disposed of properly. Contaminated waste is anything that comes into contact with blood, saliva, urine, or any other bodily fluids. Please contact Infrastructure and Facilities Services:

General enquiries:

Services Building
T: 4921 6500
Service Hours: 8:00am - 4:00pm, Monday to Friday
Office Hours: 8.00am - 5.00pm, Monday to Friday

Maintenance and emergency work:

Services Building
T: 4921 6500 (8:00am - 4.00pm, Monday to Friday)
After hours
T: Security: 4921 5888 (Callaghan and Newcastle City)
T: Security: 4348 4222 ( Ourimbah)

It is the responsibility of the first aid officer to assess whether an ambulance is required. If there is any doubt it is better to call an ambulance to be sure. When contacting assistance be sure to give your name, location, contact number and brief details of the emergency. Ambulances should be considered if there isn't a doctor or nurse stationed on campus.

If a patient needs transport to a doctor's surgery, person's home, pharmacy or elsewhere the first aid officer should call a taxi. While acting in the capacity of the first aid officer you must not provide personal transport.

Newcastle campus (Callaghan)

If you require assistance contact the University Health Service, 4921 6004 and a nurse will come to your aid.

If an ambulance is required please call 000 and then Security Services, 4921 5888, who will help direct ambulances.

Central Coast campus (Ourimbah)

If you require assistance contact the University Health Service, 4348 4060 and a nurse will come to your aid.

If an ambulance is required please call 000 (dial 0 for an outside line if using a University phone).

Other locations

In other locations contact an ambulance on 000 (dial 0 for an outside line if using a University phone).

First aid communication

First aid signs can be arranged through Infrastructure and Facilities Services or by completing a Maximo service request.