The role of a first aid officer is broad and varied. Find out more about the responsibilities of a first aid officer.

Information for first aid officers

The role of first aid officers is to:

  • provide first aid assistance to staff, students and visitors to the best of their training
  • ensure first aid kits in the area are fully stocked in accordance with WHS Act 2011
  • report incidents and list first aid provided by submitting an online incident report
  • complete appropriate refresher courses as required
  • take a portable first aid kit when leaving the building during an evacuation (only if it's easily accessible)

Training and certificates

To ensure your First Aid Certificate remains current you must complete an annual CPR refresher. CPR refreshers are run on campus throughout the year. Dates and times are advertised on Discover under 'Health and Safety' in 'Find Learning'.

Certificates must be renewed four weeks before the expiry date. It is the responsibility of a first aid officer to contact Health and Safety to renew certificates.

If your First Aid Certificate is due for renewal close to the scheduled dates, email Diane Bunch to reserve a place or advise her if you are unable to attend so that other arrangements can be made.

You can also check for upcoming refresher training using Discover.

A copy of certificates and any renewals must be forwarded using internal mail to the Health and Safety Team, Human Resource Services to enable processing of allowances.

Equipment and supplies

It is the responsibility of first aid officers to restock first aid kits. A risk assessment for your area will tell you the most likely risks and injuries. You should stock your first aid kit based on this assessment and the St Johns restock guide. University vehicles contain Trauma C kits.

Replacement first aid supplies are ordered from St John Ambulance Australia (NSW) on the first Monday of each month. This is done using a UoN staff purchasing card. You will need to fax the relevant order form to St John Ambulance - fax number 4956 2247.

The order will be delivered through the internal mail system within the week. To help prevent confusion with orders, please ensure your mail delivery details are complete on your faxed order form.

A receipt or sales tax invoice will accompany your order and you should keep it for your records.

The following equipment and supplies are also available by contacting Health and Safety:

  • emergency/evacuation hard hat with white cross
  • safety goggles to prevent blood/body fluid splash to eyes
  • disposable gloves for protection from blood/body fluid spills
  • Cinbin waste disposal for disposal of sharps

Paper towel for mopping up blood spills is available from Cleaning 4921 5490.

Changes in resuscitation practices mean defibrillation is now included as part of CPR protocols. The chance of survival for people who are electrically defibrillated less than five minutes after suffering sudden cardiac arrest increases from less than five per cent to 95 per cent (Source: AHA Guidelines).

We have purchased four defibrillators which are fully automatic, will check for a pulse and will not distribute a shock if a pulse is detected.

If you need to access a defibrillator they are located at:

Additional defibrillators are located at:

  • The Health Service at Callaghan
  • The Forum at Callaghan
  • The Health Service at Ourimbah
  • Exercise Sports Science at Ourimbah
  • Department of Primary Industries at Ourimbah
  • Finance in The Chancellery
  • Education and Arts-Hunter Building HA80
  • NIER Administration foyer
  • NIER A258

First aid officers are not supplied with epi-pens for their first aid kits. Training and certificates are required before using an epi-pen.

In the case of anaphylaxis, first aid officers are to follow the first aid emergency assistance process (see below).

Reporting and procedures

It is the responsibility of first aid officers to complete an online incident report within 24 hours for notification of all injuries, incidents and hazards.

See the hazard, incidents and injuries page for more information.

Contaminated waste must be disposed of properly. Contaminated waste is anything that comes into contact with blood, saliva, urine, or any other bodily fluids. Please contact Infrastructure and Facilities Services:

General enquiries:

Services Building
T: 4921 6500
Service Hours: 8:00am - 4:00pm, Monday to Friday
Office Hours: 8.00am - 5.00pm, Monday to Friday

Maintenance and emergency work:

Services Building
T: 4921 6500 (8:00am - 4.00pm, Monday to Friday)
After hours
T: Security: 4921 5888 (Callaghan and Newcastle City)
T: Security: 4348 4222 ( Ourimbah)

It is the responsibility of the first aid officer to assess whether an ambulance is required. If there is any doubt it is better to call an ambulance to be sure. When contacting assistance be sure to give your name, location, contact number and brief details of the emergency. Ambulances should be considered if there isn't a doctor or nurse stationed on campus.

If a patient needs transport to a doctor's surgery, person's home, pharmacy or elsewhere the first aid officer should call a taxi. While acting in the capacity of the first aid officer you must not provide personal transport.

Newcastle campus (Callaghan)

If you require assistance contact the University Health Service, 4921 6004 and a nurse will come to your aid.

If an ambulance is required please call 000 and then Security Services, 4921 5888, who will help direct ambulances.

Central Coast campus (Ourimbah)

If you require assistance contact the University Health Service, 4348 4060 and a nurse will come to your aid.

If an ambulance is required please call 000 (dial 0 for an outside line if using a University phone).

Other locations

In other locations contact an ambulance on 000 (dial 0 for an outside line if using a University phone).

First aid communication

First aid signs can be arranged through Infrastructure and Facilities Services or by completing a Maximo service request.

Sometimes photographs and contact details of first aid officers are used for display on the Health and Safety noticeboard of your building.

Identification photographs can be arranged through the Injury Management Officer. Photographs are at the cost of the organisational unit of the first aid officer.