Handset Information

Handset Profile setup information

You can log a request on the IT Service Portal to arrange the following:

  • setup your phone profile so you can log in to any of our networked phones and display your details, collect voicemail and use your profile speed dials
  • create your name display
  • create a voicemail account
  • reset a forgotten voicemail PIN
  • setup speed dial options
  • arrange for call group pick up

Please include the following information when logging your request:

  • your Uni-ID
  • the extension number of the phone
  • the current name on the phone
  • the new name to be displayed (maximum 30 characters)
  • the phone model eg. Cisco 7965
  • your email address
  • relevant numbers for speed dial and call pick up option

Helpful information

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.