New, easier way to reset your password
Add a recovery email address in Okta to reset your University ID account password.
If you forget your password, the system will email a reset password link to this secondary email address.
Must-do action
You'll see this message each time you log into a system until you add a secondary email address to use.
If you have any issues with adding a secondary email address, please contact the IT Service Desk:
02 4921 7000
8am–6pm Monday to Friday, University working days.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.