If you are injured at work it is important to follow our injury management process. This ensures the incident is properly reported and claims processed.

Injuries at work

Our goal is to take action and control hazards before injuries occur. Sometimes accidents happen, if you are injured at work it is important to follow the process below. This ensures the incident is properly reported and treated and claims can be processed quickly.

1. Seek medical attention (if required)

Seek medical attention if the injury needs treatment. If you need medical attention or time off work you need to get a WorkCover Medical Certificate from your treating doctor. This form should be sent to the Health and Safety Team as soon as possible to ensure workers compensation claims can be processed.

2. Report injuries within 24 hours

It is the responsibility of the person involved in the incident to use the online incident report form to report injuries. This system ensures the Health and Safety Team receive the form quickly to take action and reduce the risk of reoccurrence. If you need medical attention and cannot report the injury yourself, your manager will need to report the issue.

3. Health and Safety will contact you

Once your incident report has been received, someone from the Health and Safety Team will be in contact to explain the rest of the injury management process and workers' compensation if applicable.

4. Participate in a return to work program (if required)

We have a return to work program for staff who are injured. This is for people who are either injured in the workplace or outside of work. This program helps you get back to performing your normal duties or hours of work. To use this service please contact Sarah Harris, Safety Officer.


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