Support and services

We offer a range of support systems and services to help you at UON. We help you get into the degree you want. When you are here we provide all the support you need to get great results and balance study, work, family and social commitments. When you are finished we have programs to help you get a job or embark on further study.

Student Central locations

Student Central are your first port of call for getting information about your degree, completing online forms, getting a parking permit or getting help with a uni issue. You can also access the internet or catch up with friends in the café. Student Central are located at most of our main campuses.

Free legal advice

A Law student ready to offer adviceOur University of Newcastle Legal Centre (UNLC) is both a community legal service and a teaching facility for law students. Free legal advice is offered to students at both Newcastle and Central Coast campuses during University semesters.

Career guidance and advice

A student with a careers adviserOur Careers Service is a great way for you to access free information and advice about careers, study and employment.

Careers counsellors are available to help with the critical things employers are looking for such as a well-prepared résumé and a great cover letter. They will also provide you with information about potential employers, salary, labour markets and professional association contacts.

The service has connections with thousands of potential employers and last year advertised approximately 1,700 job vacancies to students and graduates.

UON Peer Mentors

A student mentoring another studentUON Peer Mentors are current students that are eager to help you adjust to uni life, get to know your campus, find the right support services for you, and generally share their own experiences.

New students can have access to a UON Peer Mentor to help with the transition to university study.

Mentors will be available to help you through the orientation period and for the first six weeks of semester until you settle in.

Find out how to request a UON Peer Mentor.


A group of students during orientationOrientation is a great opportunity for you to discover campus life, explore the campus and meet staff and students. During Orientation we offer a wide range of information sessions, tours, academic workshops and social activities to help you connect with your new community. Have a look at the New Students section for more information.

Programs to build skills

We provide a range of programs to build your skills and knowledge or give you that boost to get a great mark or pass a difficult course. Some of the options on offer include:

Bridging and refresher coursesUniversity Preparation Program UPP

NUPrep offers FREE academic preparation and support for all University of Newcastle students in the weeks leading up to each Semester.

Our courses will introduce you to learning content and completing assessment items in a similar format to your Undergraduate or Enabling Pathways program. We offer two NUPrep options:

Check out our NUPrep page to see what might be useful for you.

Peer assisted study programs

Get practical study help from current students with our peer assisted study sessions (PASS). The program involves one hour weekly review sessions for you to compare notes, discuss difficult concepts and review weekly material with other students. These sessions are run by a student PASS Leader who previously achieved excellent results in the particular courses (subjects) you are studying.

Essay and exam help

Getting used to writing essays and sitting exams at university can be a bit of an adjustment. Our Centre for Teaching and Learning provides self-help resources, drop-in clinics, workshops and student consultations to help you out with anything academic. You can even email a draft of your essay to one of the qualified learning advisers to provide feedback in terms of structure and trends.

Help is also provided for more general study skills like referencing and study techniques.

Programs to build English and maths skills

We offer programs to help students build basic English and mathematics skills. We also have diagnostic tests to measure your level and determine where you need to improve.

Entry help and adjustment points (previously called bonus points)

If you are keen to study an undergraduate degree at UON, we have several entry help and adjustment points schemes to help you.

Male student wearing a brown jacket on campus, outside.

Schools Recommendation Scheme (SRS)

In 2021, our Schools Recommendations Scheme offers early entry and guaranteed accommodation and scholarship opportunities for eligible students.

You can apply for early entry based on your Year 11 results and recommendations from your school through the Schools Recommendation Scheme (SRS). The SRS is available for all undergraduate degrees, excluding B Medical Science and Doctor of Medicine and B Midwifery.

To be considered under the SRS you need to submit an SRS application via UAC, along with your standard UAC admission application prior to September 20. To give yourself the best chance of an early offer, list the University of Newcastle as your first preference by midnight on November 08, 2020.

This scheme is only available to 2020 Senior Secondary (e.g. HSC) applicants.

More information, including selection criteria, application instructions, and key dates are available on the UAC SRS Page.

Year 12 Subject Spotlight Early Offer Program

Your ATAR is important, but it isn’t all that matters. This program rewards students who have excelled in one or more HSC subjects related to your degree with an early offer. For your best chance of getting in, just make sure you list the University of Newcastle as your first preference in UAC, no additional application required. Find out more about the Year 12 Subject Spotlight Program.

This scheme is available to Recent School Leaver applicants.

A young female student at a computer

Year 12 Adjustment Scheme

Our Year 12 Adjustment Scheme rewards high achieving students. Depending on the degree you choose, you may be awarded up to four adjustment points for your HSC results in particular subjects. For example, if you achieve a Band 5 in Mathematics Advanced and you are applying for an E ngineering degree, you will be awarded two adjustment points as maths is an important component of this degree.

There is no separate application for this scheme.

Find out which HSC subjects and band levels are attracting adjustment points (PDF, 216 KB).

Recent school leaver applicants can be considered under this scheme.

A male student holding a bag at university

Regional and Rural adjustment points scheme

HSC students who go to schools in selected postcodes are awarded five adjustment points. You don't need to apply for this one – apply for your preferred degrees through UAC and the points are automatically added to your rank.

See which postcodes attract adjustment points.

Recent school leaver applicants can be considered under this scheme.

If you don't have the marks to get into your chosen degree you can complete an alternative entry pathway such as Newstep, Open Foundation or Yapug.

Chaplaincy service

A female student at UONWe have chaplaincy services at both the Newcastle and Central Coast campuses. Chaplains offer compassionate help in all situations and support the spiritual life of the University. Chaplains are experienced, credentialed, religious-workers who are authorised by their faith tradition to provide support and guidance. Our chaplains also have roles in their church communities and in the wider community off-campus. Things they help students with include pastoral care, life decisions, conflict resolution and general spiritual guidance. They also offer Justice of the Peace services.

Financial help

An Exercise Science student at UONWe provide a range of scholarships to help you with the costs of university study. Our scholarships range from $500 right through to $15,000 per year. A scholarship can help with all kinds of study costs including textbooks, fees, accommodation and living expenses.

We also offer a Student Loans Scheme to provide interest-free emergency loans. These loans are offered on a short-term basis to students who demonstrate genuine need and whose continued study might be placed in jeopardy if assistance were not available. For more information about costs see Financial Assistance.

7 state of the art libraries

The Library on our Central Coast Ourimbah campusOur seven state of the art libraries are designed to be spaces where you can learn, research, explore and create.

No matter what you study or at which campus, you will have access to more than 1.3 million items including 380,000 books and eBooks and over 80,000 electronic journals. 

You can also make requests for information via SMS, email or phone 24 hours a day. This means you can tailor your study to fit with your life and work at any time of day.

Our libraries also have great informal work areas called information commons where can you meet friends, collaborate, prepare for exams and finish assignments. These bright, lounge-style learning spaces are at Newcastle City precinct, Newcastle and Central Coast campuses. The commons are equipped with computers, individual work spaces, laptop and printing facilities, lounge areas and cafes, as well as staff on hand if you need help.

Indigenous engagement

A group of Indigenous studentsWe have been at the forefront of Indigenous education for 25 years, actively supporting the aspirations of Indigenous people through study and employment opportunities.

Apart from the Yapug program to help Indigenous students gain entry into university, we have a range of programs to assist Indigenous students while studying at UON. We offer:

Indigenous Tutorial Assistance Scheme (ITAS)

The Indigenous Tutorial Assistance Scheme provides qualified tutors to help Indigenous students with their studies, whether it be essay writing skills or any other relevant areas of study.

Scholarships and accommodation

Wollotuka provides assistance to both prospective and current Aboriginal and Torres Strait Islander students in seeking and applying for scholarships and accommodation, both within and outside of UON.

Success and Leadership Program

This program encourages Aboriginal and Torres Strait Islander students, particularly final-year students, to develop attributes that will enhance employment opportunities after graduation. The Wollotuka Institute provides financial support for students to attend local, national and international conferences as well as short-term study abroad programs, overseas student exchange programs and workshops.

For more information about Indigenous engagement see The Wollotuka Institute.

Disability support

A male student at UONGet information and support if you have a permanent or temporary disability or medical condition.

Our disability support staff (called Health and Welfare Advisers) offer practical support and advice to students with a disability including lecture and assessment alterations, exam adjustments, library support, materials and equipment and mobility around campus.

See the Current students web pages or email us to find out more about this service.

Health and welfare advisers

A group of students chattingOur Health and Welfare Advisers are on hand to assist and connect you to the right people for a range of issues while you are at university including disability support and student loans.

These advisers can also link you with a counsellor to discuss any personal or study-related issues. This service is free and confidential and you can choose to have your session face to face or through online counselling support.