IT support

Information technology (IT) lies at the heart of a modern education and at the University of Newcastle you have access to world-class IT infrastructure and services.

Students at all campuses – including if you are studying remotely – can connect with the University’s suite of computer accounts, and have free access to cutting-edge software and cloud storage.

If you’re on-campus, there are thousands of computers and devices available for your use, as well as wireless and wired networks.

If you are having trouble why not chat to our Virtual Agent, available anytime? There are a range of other troubleshooting options including the IT Service Desk, available from 8am to 6pm, Monday to Friday on University days.

IT Service Portal

Log an online IT support request

Learn more