When you enrol you are automatically given access to NUmail, our student email service, which is hosted by Microsoft Office 365.

Official University correspondence will be sent to this account, so be sure to check your NUmail regularly.

Additional information about getting started with NUmail

Your email account, or mailbox, is a combination of your student number (a unique seven-digit number allocated to you by the University, preceded by the letter c) and the email system domain name ( -

You are also given an email alias, which is an email address that points to your mailbox, usually in the format This is often an easier way of giving people your email address.

Email addressed to you in either of the following formats will be delivered to your NUmail inbox:


Email sent from your NUmail account will be in the format:

  • Firstname Lastname <>

For more information view the Getting started with NUmail article in the IT Services Knowledge Base.

Your NUmail password is linked to your myHub password.

To change your NUmail password, simply change your myHub password in Online Services - My Computer Accounts.

This change will automatically flow through to NUmail, ensuring that your password is always the same across all University systems.

You can access your NUmail account via:

  • The myUON app, using the NUmail tile
  • web browser
  • The Outlook app, available from the App Store or Google Play
  • Using the Mail feature on your iOS or Android device.

Below are links to the step-by-step instructions for connecting each operating system to NUmail:

Protecting your NUmail from cyber threats is very important to us. You can find out more about how the University does this, plus what you can do to stay safe online, here.

NUmail Access your NUmail account

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.