Student Advocacy
Student Advocacy provides free and confidential assistance in navigating the rules and regulations of the University. Student Advocates provide an understanding ear regarding your issues, as well as information and advice about policies and procedures.
The most common areas the Student Advocates provide support to students are:
- appeal against final result
- change of Grade applications
- review of Academic Progress and Academic concern
- remission of fees applications
- adverse circumstances and appeals
- resolving issues in HDR candidature
- misconduct allegations
- giving advice with course coordinators and academics.
How the Student Advocates can support you
University processes can feel overwhelming, especially when strict timeframes apply, the feel formal or you think they may impact your progression. Student Advocacy can:
- Explain your rights and appeal options in plain language
- Clarify the University’s policies and how they apply to your case
- Help you draft a written statement, focusing on clear grounds and supporting evidence
- Review your documents before you submit them
- Provide support during meetings, if required, plus much more.
Everything you share with us is free, confidential, and independent from University decision-makers.
Make an appointment
with a Student Advocate
If you've been through a university process or complaint and believe it wasn’t resolved adequately, you can now escalate your concerns to the National Student Ombudsman (NSO). The NSO is a free, independent service available to all higher‑education students. Learn more or lodge a complaint at nso.gov.au or call 1300 395 775.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.