The University of Newcastle, Australia

Counselling

Taking care of your mental health is a critical skill that will help you navigate your way through life – both as a student and beyond. It’s as important as brushing your teeth, eating well, exercising and getting enough sleep.

Issues like anxiety, stress and depression are common and we are here to help if you experience these and other mental health concerns – whether or not they are directly related to your studies.

Our counsellors are a team of accredited and experienced psychologists, social workers, mental health nurses, and clinical psychologists, who are experienced with assisting with students’ concerns. They can help you find both short and long-term solutions to a variety of problems, offer ongoing support, and refer you to additional, external services.

Some of the services provided:

Coronavirus and your wellbeing  

Book an appointment

It’s easy to make a booking with our counselling services.

In order to connect you with support as quickly as possible, we offer initial appointments with a Student Support Advisor, which are booked on the day (with the exception of some early morning appointments).

  • Call (02) 4921 6622 as close to 9am as possible on the day you would like to attend. If you are unable to get through, please leave a voicemail with your contact details and reception staff will return your call
  • Drop in to our office at Student Services, at the Hunter Student Central, on Level 2 of the Student Services Building
  • Email counselling@newcastle.edu.au

In order to connect you with support as quickly as possible, we offer initial appointments with a Student Support Advisor.

To book an appointment:

Support services are available through the TAFE Counselling and Career Development Service, located in Building C.

To book an appointment:

  • Call (02) 6569 2017

Call reception on (02) 4921 6622 to make an appointment to speak with a Student Support Advisor.

Students studying in Newstep, Open Foundation or Yapug Programs can see an Enabling Counsellor either in person at Callaghan or Ourimbah, or arrange to speak with an Enabling Counsellor online or over the phone.

To book an appointment please get in contact one of the following ways:

After-hours Crisis Support Line

For support and advice outside of business hours – 5pm-9am weekdays, 24 hours on weekends and public holidays – contact the UON After-hours Crisis Support Line.

Ph: 1300 653 007
SMS: 0488 884 165


Coronavirus and your wellbeing

  • Maintain your routine.
  • Set small daily goals and have varied activities. E.g. would you like to develop a new skill, learn a new language, practise mindfulness?
  • Continue a healthy lifestyle – eat well, sleep, exercise.
  • Don’t use smoking, alcohol or other drugs to cope with your stress.
  • Keep in contact with loved ones, family and friends. Would you make dates to catch up online?
  • Avoid constantly checking travel updates.
  • If you’re studying, set aside time to continue your work and don’t forget to take regular breaks.
  • Some students like to keep a diary.
  • Know that you will not be in this situation forever.
  • Online counselling is available.
  • It’s not easy to be waiting on information about when you can travel.
  • Acknowledge your feelings for example, “I’m frustrated and allowed to be”.
  • When you’re ready, let go of thoughts about travel and refocus on an activity you enjoy.
  • Notice you’re checking and think about what you were feeling and thinking beforehand.
  • Sometimes you might find you’re on automatic pilot and you become stuck in a habit before you realise.
  • Try to observe your urges to check for updates. What else can you do instead? Consider a plan to reduce or limit the amount of time you look at those sources.
  • In public health terms, “fear” is our perception of risk and danger.
  • Typically, we tend to be more fearful of new illnesses, such as coronavirus, than of well-established ones, such as influenza.
  • Our brains are designed to be afraid of the unknown.
  • It’s perfectly normal to feel stressed, anxious, annoyed or confused, especially when there’s been a lot of media coverage about the virus.

Who can I talk to you?

For the latest:

See our presenation on seeking support for health related anxiety(PDF, 222KB) regarding the Novel coronavirus.

Additional support services

There are also a number of other options for seeking psychological support in your local community. The following provide a database of local services: