Campus Care

Important information

Campus Care is not an emergency service.If you are in immediate danger, or in an emergency situation, first call police, ambulance or fire services on Triple Zero (000).

If you are on any of our campuses and need help, you can also call Security: Callaghan, Newcastle City, Central Coast and Sydney campus: +61 2 4921 5888

About Campus Care

Campus Care supports a safe environment for everyone at the University of Newcastle.

Our team is made up of Rachael McDermott, Emma Edwards and Kaylene Kilham, who are all health and wellbeing professionals by background. We have worked supporting students for many years.

Campus Care understands that students can be affected by a variety of harmful or concerning behaviours and experiences, and may need support to navigate these experiences safely while they are students.

Photo of the Campus Care Team

When to contact Campus Care

Please contact Campus Care if you experience or notice any of the following:

  • Sexual harm or potential sexual harm of yourself or someone else
  • Feeling threatened or unsafe
  • Concerning or harmful behaviour towards yourself or others
  • Receiving unwanted attention
  • Worry about someone harming themselves or others

Learn more about sexual harm

How we work

Campus Care uses a victim/survivor led approach. What this means is that we will listen and believe you. You will be able to choose how to interact with us. This might be in person in a safe space, over the phone or online.  Campus Care will help you understand what options are available to you. We can support you through the options you choose and explain the things that might happen. Campus Care is an LGBTIA+ ALLY service.

Reporting online to Campus Care

Reporting sexual harm

To report sexual harm, you can complete a secure online form. This form can be completed anonymously if preferred.

Report sexual harm Report sexual harm anonymously

Reporting concerning behaviour

To report concerning behaviour, you can complete a secure online form, which has an anonymous option if preferred.

Report concerning behaviour

These forms include questions to gather specific information so we can provide the necessary support.

Please note that Campus Care may be limited in their ability to support impacted individuals if reporting anonymously.

While your information is confidential, if there's a serious risk of harm to anyone, we may need to share some information with others. As much as possible we aim to do this in consultation with you.

If you prefer to report in person, contact Campus Care:

Learn more about reporting

Reporting in person to Campus Care

If you prefer to report in person, contact Campus Care:

After-Hours Support Line

For support outside business hours (5 pm to 8 am weekdays, 24 hours on weekends, public holidays and University Closedown periods), contact the After-hours Support Line:

  • Phone: 1300 653 007
  • SMS: 0488 884 165

Learn more

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