Support
Financial Wellbeing
If you are doing it tough financially, there is a lot of support available. Students can apply for financial assistance through Financial Wellbeing, including grocery vouchers, grants and interest-free loans. You can also speak to a Financial Wellbeing Advisor for help with managing your finances.
Apply for Assistance
Check your eligibility for financial assistance, and see what financial support options we offer at The University of Newcastle.
Read more
Financial Counselling
If you’re struggling with your finances, a Financial Counsellor can help you get back on track.
Read more
Where Else Can I Get Help?
Find out where you get help both at the University of Newcastle, and in the community.
Read more
Financial Tips
Learn some valuable tips on how you can budget, save, and more.
Read more
Contact Us
To make an enquiry with the Financial Wellbeing Team:
Phone: +61 2 4921 6059
Email: financialwellbeing@newcastle.edu.au
If you are a staff member and would like to refer a student, see here.
Common FAQ's
Yes, you can apply for multiple types of assistance, but note that different eligibility criteria may apply, and different documents may be required for each one.
Please see here for the specific requirements for each type of assistance.
No. Financial Wellbeing is unable to assist with tuition costs and payment plans.
To discuss options regarding payment of your tuition fees, please contact Fees@newcastle.edu.au.
You can find information about applying for a payment plan here: Does the University offer Payment Plans and how do I apply? / AskUON / The University of Newcastle, Australia
Yes, but we highly encourage students to apply in the weeks leading up to placement, to ensure you receive the grant funds in time for your placement period.
If you apply while on placement, please note that once approved, it can take up to 10 business days for funds to be deposited into your bank account.
If you are approved for a grant payment, it can take 7-10 business days for Finance to deposit the funds into your bank account.
Please ensure your bank account details are updated in MyHub, or you will not be able to receive your payment, see: MyHub - bank account details.
Yes, you are welcome to apply for assistance, but you will not be eligible to apply for some payment types (Hardship Grant, Student Loan) until you successfully complete your first semester.
Check the eligibility criteria for each assistance type.
Most grant payments available are funded from the Higher Education Participation and Partnerships Program (HEPPP) that supports domestic undergraduate students from regional and remote Australia, low socio-economic status (SES) backgrounds, and Indigenous persons.
You are welcome to apply for assistance if you are experiencing significant financial hardship, but be aware there are a very limited number of grants available for International students. Please also note that Placement Grants are not available to International students.
Most grant payments available are funded from the Higher Education Participation and Partnerships Program (HEPPP) that supports domestic undergraduate students from regional and remote Australia, low socio-economic status (SES) backgrounds, and Indigenous persons.
You are welcome to apply for assistance if you are experiencing significant financial hardship, but be aware there are a very limited number of grants available for HDR students. Please also note that Placement Grants are only available for Undergraduate students.
Yes, you are welcome to apply for assistance, but please note the other eligibility criteria for the payment type you are applying for.
Yes, we are contactable all year, except public holidays and the University Christmas shut down period. If you are experiencing financial difficulty at a time that we not open, see ‘Where Else Can I Get Help’ on our webpage for information about other support services.
Contact with Financial Wellbeing is confidential. This means that we cannot tell someone about your financial situation or application without your permission, except in the following circumstances:
- If you have provided your consent for us to talk to someone.
- If the University of Newcastle has a legal obligation (such as notes subpoenaed by a court).
- If there is an immediate threat of harm to someone, including yourself, that can only be managed by disclosing information.
- When Financial Wellbeing staff undertake supervision or consultation (in this instance your identity and the identity of other parties involved will be hidden).
- When we need to advise payment details to the Finance or Scholarships departments.
It will not be noted on your academic transcript that you had contact with Financial Wellbeing.
If you have any concerns, or would like to know more about privacy, please email us at: financialwellbeing@newcastle.edu.au.
Yes, for more information and a link to the Internal Referral Form, please see: Refer to Financial Wellbeing (sharepoint.com).
Staff can also call us on +61 2 4921 6059 or email us at financialwellbeing@newcastle.edu.au .
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.