International student support

We provide support for students from every background, including students under the age of 18, LGBTQIA+ students, Indigenous students and international students.

Student Central can provide you with information about your enrolment, academic progress, visa rights and responsibilities.

Download the MyUON app for the latest information about university life. Our specialised team of Learning Advisors offer hints and tips, workshops and resources to help students learn more effectively, including English language support.

If you want to compare notes, discuss difficult concepts and review weekly material with other students, the Peer Assisted Study Sessions (PASS) can help. They are held face-to-face or online throughout the year.

A medical centre is located at both Newcastle and Central Coast campuses. In addition, the Newcastle campus has a pharmacy (for fast prescriptions, travel medicine and general supplies), a physiotherapy clinic, and a pathology service for blood tests. The Central Coast campus has an oral health centre that provides services including oral examinations, oral hygiene, periodontal treatment and preventative treatments.

Our Newcastle and Central Coast campuses have professional psychologists and social workers available for free individual sessions to help you with personal or study-related issues. If you are at our Sydney or Singapore campus or study online, you can access a range of free online counselling options.

Counselling services

For students with religious beliefs, spiritual care and support can be found through the University’s Chaplaincy team. The team of Chaplains includes representatives from the Baha’i, Buddhist, Christian (multiple denominations), Muslim and Sikh communities. There are prayer facilities located across our campuses.

You can access advice to help make decisions about your future career, as well as develop your job search skills through workshops, practice interview sessions and creating or updating your resume. You can also learn the valuable skill of how to pitch to employers about your skills and value in less than a minute.

Careers services

Get to know your campus

Student Central is your first point of contact on campus for help and advice on almost anything student related; information about your degree, help with online forms, submitting or collecting assignments, student events and much more. They are located at our Central Coast and at both campuses in Newcastle.

UNSA is the student association at the University, representing and supporting undergraduate and postgraduate students at all campuses. The Association provides welfare and support services, academic and life skills workshops as well as social activities and recreational opportunities. International students are also specifically represented by the International Students' Senate within UNSA.

Several facilities across our campuses are available to help make student life easier. These include:

  • Cafés, restaurants and bars
  • Bank
  • Medical centre
  • Pharmacy
  • Book shop
  • Childcare services
  • Counselling
  • Post office
  • Prayer rooms
  • Student kitchens

Our libraries are designed to be spaces where you can learn, research, explore and create. Our libraries at Newcastle Callaghan, Newcastle City and Central Coast campuses have spaces open 24 hours every day. In Sydney our library is open until 10pm on weekdays, and until 5pm on Saturdays.

At each library you can ask staff for assistance and find spaces to collaborate or meet as groups, as well as quiet zones for focused individual study.

International students can access an after-hours phone hotline for times when Student Central is closed.

Phone 1800 081 233 within Australia.

The University has a range of services to enable students living with disability or medical condition to access support across our campuses.


Free regular shuttle buses connect Newcastle Callaghan and Newcastle City campuses. There are also shuttle buses to local shops provided for residents on campus at Newcastle Callaghan. All campuses are connected to local bus networks.

At Newcastle Callaghan there are bike hubs where cyclists can store or make repairs to their bikes.

The nearest train or tram stops to our campuses include:

  • Newcastle Callaghan (Warabrook)
  • Newcastle City (Civic)
  • Central Coast (Ourimbah or Gosford)
  • Sydney (Martin Place or Wynyard)

Getting to campus


Located at Callaghan Campus (at the end of the Hunter Building, opposite Bar on the Hill), with team members also available at our new Sydney campus and our Central Coast Campus, Ourimbah, Global is our dedicated international student team, always available to help your needs, no matter where you are in your journey.

The office is open 9am to 5pm, Monday to Friday.

Our friendly team can help you with a range of matters, or put you in touch with the right people. They can assist with a diverse range of areas.

Some of the things Global can help you with include:

  • a postal address for your mail while you first secure your residence while in Australia
  • finding the right social program or student group to help you balance your free time with your study
  • understanding official documents and letters related to your studies or student visa status

International Scholarships Team drop-in schedule

Tuesday and Thursday 2pm to 4pm

Please see Global reception upon arrival.

Student Central

Student Central

Student Central is your first point of contact for anything student related.

Learn more

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.