Contact International Student Support

We have a dedicated International Student Support team with staff at our Callaghan, Central Coast, Newcastle City, and Sydney campuses.

Our friendly team welcomes international students and provides engagement events, activities and programs, as well as personal and study progress advice. We’ll support you and connect you with the right people to answer your specific questions and ensure you have a personally and academically rewarding experience.

    Some of the things the international student support team can help you with include:

    • Arrival and welcome information and advice for life in Australia
    • Help understanding university processes and procedures
    • Connecting you with university and community support services
    • Advice on how to remain compliant with your Student Visa requirements
    • Eligibility requirements and application process for study variations (Leave of Absence, Reduced Study Load, and extensions to your Confirmation of Enrolment COE certificate)
    • Welfare support and guardianship for international students under 18 years of age
    • Dedicated scholarship management and support for Australia Awards Students
    • Events and activities to connect you with the community and provide you with a great experience while you study
    Make an Appointment with our International Support team

    Make an Appointment with our International Support team

    Need help or advice? For a confidential one-to-one discussion with a member of the International Student Support Team, use our online booking portal to make a virtual or face to face appointment

    Book Now

    Contact us

    Email: internationalsupport@newcastle.edu.au

    Or call AskUON: +61 2 4921 5000

    Locations

    Callaghan Campus (Newcastle)

    • Student Services Centre Building
    • Monday– Friday
    • 9am – 5pm
    • (Appointment required)

    Central Coast campuses

    • Ourimbah Campus
    • Information Resource Centre, Ground Floor Library
    • Tuesday
    • 10am – 3pm
    • (Online Appointment Required)

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    • Gosford Campus
    • Fortnightly Tuesdays
    • 10am - 3pm
    • (Appointment Required)

    Sydney Campus

    • Level 2
    • 55 Elizabeth Street, Sydney
    • Monday, Wednesday, Thursday, Friday
    • 9am – 5pm
    • (Appointment required)

    View map

    International Drop-in Centre

    International Drop-in Centre

    The Drop-in Centre provides access to university support staff who are here to assist with any questions or concerns you may have.

    Learn more