Travel

If you travel domestically or internationally as part of your studies, insurance support is available for authorised and approved trips. Approval for these activities is included in the funding application process or through your Faculty/School. Approved activities include placement, course related travel, and other overseas opportunities. UON’s travel policy does not cover personal travel.


WHAT IS COVERED

Coverage is dependent on the type of travel, country where travel is occurring and documentation provided. Exclusions to the policy may apply. Basic cover includes:

  • Emergency medical expenses and evacuation
  • Travel cancellation/curtailment and additional expenses
  • Personal liability
  • Luggage, personal effects, and travel documents

See the summary of travel insurance for more details and limitations.

You can find a copy of the Certificate of Currency for Travel Insurance here.

Note, travel to Cuba and Iran are not covered.


WHAT TO DO IN AN EMERGENCY

If you experience a medical, security or logistical problem while travelling, you can get assistance from International SOS 24/7. The University membership number is 12ACPA000086.

CALL ISOS +61 2 9372 2468

You can call this Sydney number reverse charge from overseas or you can contact any ISOS office overseas. For more information, please see International SOS.

Details of how to register your travel on MyTrips can be found here.


HOW TO MAKE A CLAIM

Gather and keep all documents relating to your loss or injury (this may include police reports, medical reports, lost baggage correspondence etc.)

Complete the Corporate Travel Claim Form and send to insurance@newcastle.edu.au with all your supporting documentation. Claims not lodged within six months may not be approved by the Insurer.

Details of which documents are required to support your claim can be found here.


FAQ’s