SFUN Results

Thank you to everyone who completed the 2025 survey.

With over 37% of students completing the 2025 Student Feedback on the University of Newcastle (SFUN) survey, we are delighted to work with you to make your Uni experience the best it can be.

Check out the 2025 SFUN Report and video snapshot to see what students have to say about our university.

2025 SFUN Report

2025 SFUN Report

Catch the highlights in our video snapshot and explore this year’s interactive report!

Explore now

What happens next? We use your feedback to customise your experience!

What you tell us through SFUN really shapes what we do. Your feedback helps us build on what’s working and improve the things that matter most to you. We read every comment (nearly 15,000 in 2025) and turn your ideas into real changes across systems, services, and student life. Below are genuine comments from students and the actions we’ve taken because of what you shared.

Real Feedback - Real Action!

On-campus Food and Beverage

“Access to cheap and affordable food within campus”
SFUN delivered… sign up for our new 10% student discount & earn loyalty points with every dollar spent! Who doesn’t love a free coffee!

“Greater selection of food vendors”
SFUN delivered… we now have new food retailers & selection at Callaghan, NUSpace and Gosford – see what’s on offer here.

Health & Wellbeing

“There is no place to go if you are experiencing sensory overload or overwhelm”
SFUN delivered… Come check out the new low sensory space at Auchmuty Library. We’ve also created new events that cater to our neurodiverse community.

“More publicity about how to reduce stress during college years”
SFUN delivered… We’ve increased awareness of all personal support services, delivered engagement activities at more than 50 student events, and implemented group-based mental health programs including Virtual Reality Stress Management Training and THRIVE therapeutic support group.

Digital Technologies

“Appropriate and effective use of GenAI needs to be taught”
SFUN delivered… Extensive work has been done to create guidelines on the use of GenAI for both staff and students. Check out the Library Guide for more info.

“I think the biggest issue is the wifi…my phone and everything else can never connect properly”
SFUN delivered… Significant infrastructure upgrades have been delivered across our campuses to improve WiFi connections.

“Honestly I found the program planner to be confusing”
SFUN delivered… We’ve redesigned the user guides to increase clarity on system operations, increased academic training sessions, and made improvements to pathway selections.

“The lecture recording system (Panopto)… still quite frequently unreliable”
SFUN delivered… All lecture recordings have now been moved to Zoom to provide a smoother and more reliable experience.

“Academic/course coordinator use of Canvas is inconsistent. It regularly leads to frustrating and painful experiences”
SFUN delivered… We’ve improved how your teachers use Canvas by giving them new student‑focused resources, better training, and clear guidance to support consistent, high‑quality online learning.

“As a new student navigating myUNI was confusing”
SFUN delivered… We’ve enhanced navigation and usability across myUNI by streamlining the student enrolment module, introducing personalised portal views, and adding real‑time calendar updates, making it easier than ever for students to stay organised and in control

International Student Support

“It would be nice to be able to get into contact with International Support easily. I could not find where to book an appointment with them”
SFUN delivered… You can visit our Drop-in Centre without an appointment! Check out the opening hours here.

“Could be more social activities for international students”
SFUN delivered… We expanded the NUmates social program and delivered almost 50 events across multiple campuses, including Learn to Surf, Whale Watching, Paint and Sip, and Bushwalking.

“Create more opportunities for international students to gain work experience and employment”
SFUN delivered… Join us for our ‘Finding Work in Australia’ workshops (24-26 March 2026)

Student Living

“Better cleaning before students move in”
SFUN delivered… We’ve developed more stringent inspection process prior to move in, to ensure your room is ready for you

“Include more options for playing sport”
SFUN delivered… Our ResSport program offers weekly competitions in touch, basketball, or netball. Plus we have gala days throughout the year for you to participate in! Shout out to East Tower for winning the Sport Shield last year!

Other Improvements

“Allowing more lectures and tutorials to be online”
SFUN delivered… There are now over 200 online courses available in Semester 1, 2026.

“Finding a carpark [at Callaghan] is nearly impossible”
SFUN delivered… We’ve converted the Richardson Wing staff parking area into dedicated student parking. That’s more spaces, more convenience, and a much easier start to your day.

“Access to trimesters, I would rather fast track my course”
SFUN delivered… We’ve redesigned our academic calendar to include a Midyear term allowing you to fast track your degree!

“I believe the Adverse Circumstances process could have been much easier/user friendly”
SFUN delivered… We completely overhauled the Adverse Circumstances Process, moving to a new system – it’s now easier than ever to navigate!

“I think a sushi place would be a great budget option for students”
SFUN delivered… The 2025 SFUN had almost 100 requests for sushi from Callaghan students. Grab your sushi at the new café, Wabi Sabi, on Callaghan campus.

Historical Reports

Explore student feedback from previous years and how it has helped shape today’s university experience.