Feedback and Surveys
Do you want to tell your lecturers they are doing a great job? Need better access to wireless internet? Have a suggestion that could improve your degree?
Feedback and surveys allow you to have your say and make a difference to the quality of your University experience – and you can win some sweet prizes for your responses. Not to mention that constructive feedback is a job ready skill. To help hone your feedback skills, check out the Feedback Matters page.
Whatever stage you are at in your time at the University of Newcastle, there are opportunities to make your voice heard and provide insights into your experience.
When you complete a University survey, we take your privacy seriously. You can find more information in the Participant Privacy Policy.
Official University Surveys
Just as feedback from your lecturers and tutors helps you improve as a student, so too will your feedback help us improve your University experience. So, from time to time, we ask you to take part in surveys.
You can access these surveys through your NUmail (student mail) or by clicking the 'Surveys' icon on the homepage of the myUni portal.
The responses we receive in these surveys are taken seriously, which is why you shouldn’t dismiss the opportunity to take part. We read every single comment you write.
We survey you for the simple reason that it is one of the best ways to make the University an all-round better place.
The Course Experience Survey (CES) was introduced in 2020 as an improved and streamlined method of measuring student satisfaction. Conducted online, it takes less than two minutes to complete and allows students to confidentially provide feedback on their courses and teachers each term. Every completed survey counts as an entry into a bi-annual prize draw.
Survey results are available in the ‘My Reports’ section of the Surveys Dashboard after the Fully Graded Date for that term.
Before 2020, student feedback was collected through the Student Feedback on Courses (SFC) survey, which allowed students to evaluate their courses annually. Additionally, the Student Feedback on Teaching (SFT) survey was conducted only if a teacher opted to receive feedback. Today, the CES ensures that every teacher and course is surveyed each term, providing a more comprehensive and consistent feedback system.
The Student Feedback on the University of Newcastle (SFUN) survey collects your feedback on the non-academic aspects of life at our university. University is not only about achieving your academic goals, but also making sure you are supported and have a great experience inside and outside of the classroom. The survey covers everything from getting to campus, safety and security, events, health and wellbeing services, timetabling, food and retail outlets and much more. The SFUN is run every year so we can ensure we are addressing the changing needs and concerns of all students at the University of Newcastle
You can have a look at the most recent SFUN results and access historical reports on the SFUN Results page.
Your educational experience not only affects academic performance, it plays a major part in your personal development, as well as your professional success. The Student experience survey (SES) helps us to understand the quality of the learning and teaching environment that we provide to all students and determines any necessary improvements.
The SES is an external online survey, conducted annually by the Social Research Centre (SRC). All eligible students will be contacted by SRC to complete the survey.
The GOS is a national census of newly qualified graduates that helps us understand the quality of your study experience.
The survey is sent from the Social Research Centre to all graduates. Look out for your copy after your graduation ceremony (by email) in May or November.
Other feedback channels
If you missed your chance to complete any of the above surveys, don't worry. You can always send your confidential feedback to ASKUON.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.