Welcome to 2025: Let's Get Tech-Ready!
Kick the year off with these essential DTS (Digital Technology Solutions) tech updates. Here's everything you need to know to stay ahead in the digital world:
Update Your University MFA Device
Got a new phone over the break? Switch your Multi-Factor Authentication (MFA) connected device in just a few simple steps.
WIFI update. Get reconnected
The DTS team is making some essential network updates. When you’re back on campus, you might see a security notice on your device. Follow the instructions to reconnect to the University network, including the Internet and all systems and applications.
Learn more about what to expect to get reconnected.
Printing: Fresh start for 2025
We have upgraded the printing system! While the way you use the printers won’t change, any print jobs left from 2024 have been cleared, so you’re starting with a clean slate.
Stay Cyber Safe
The new year brings new opportunities - and potential cyber threats. Do your part and be cyber smart. Be cautious and vigilant of phishing emails and scams, and remember to follow our tips for staying cyber-safe!
Learn how you can stay safe online.
Free Software for your Studies
Make 2025 your best year yet with free software at your fingertips! From Microsoft 365 (Word, Excel, PowerPoint, and more) to tools like EndNote, Adobe and more, we've got everything you need to support your studies - all at no cost to you.
Need Tech assistance?
No problem! DTS is here to support when you need it most:
- Search the Knowledge Base for answers to common questions.
- Chat with NU-B, our friendly virtual assistant, available 24/7. Found at the bottom right of all ServiceNow pages
- Log a ServiceNow request for tailored help.
- Call the DTS Service Desk for direct support.
Bookmark this info now so you’re ready to tackle any tech challenge!
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.