Holiday Tech Updates You Shouldn't Miss!

As we gear up for the festive season and prepare for the New Year, here's a roundup of essential information to ensure a safe and seamless transition during this period:

Upgrading Your Phone Over the Break? Here's What You Need to Know! 

Thinking about getting a new phone during the holidays? Here’s how to switch your University MFA-connected device so you can hit the ground running in the new year!

WIFI Updates: Stay Connected and Secure

Heads up! Our IT team is doing some important security maintenance in early 2025. When you get back to campus, you might see a security notice on your device. Follow the instructions to reconnect to the University network, including the Internet and all systems and applications. For more details on what to expect and how to handle it, check out this link.

Printing: New Year, New System!

Good news! We’re upgrading the printing system in Jan 2025. While the way you use the printers won’t change, make sure to release any pending print jobs before Dec 31 to avoid losing any data.

Heightened Cyber Risks:

Be aware of increased cyber threats and potential scams during the holiday period. Stay cautious and watchful for suspicious activities. Here’s some tips on how to stay safe online.

Service Desk Schedule: The Service Desk is taking a break, too!

Service Desk Holiday Hours:

• December 16th to 20th: 9am to 5pm (Skeleton crew)
• Closed from December 20th to January 6th

Resuming Hours:

• From January 6th onwards: 8am to 5pm
• Regular hours of 8am to 6pm will resume when Semester One begins

Remember, if assistance is needed while they're away, access hundreds of Knowledge Base articles in ServiceNow anytime!