Make an appointment at Newcastle
- phone 4921 6000
- visit the Health Service
When making your appointment you can request to see a particular doctor.
Appointments are necessary (except for emergencies) and are usually fifteen minutes. If you think you need more time, please tell the receptionist when making your appointment.
Please arrive 10 minutes early for your first appointment to complete the paperwork.
Monday to Friday 9am to 5pm both during semester and recess.
We are located on Level 1, Student Services Centre at the Newcastle campus at Callaghan.
Most consultations are done here, however home visits are available for patients who can't attend because of their medical condition and either live on-campus or within 15 minutes traveling time of campus.
After hours care
If you need urgent medical attention outside of our operating hours, please telephone 4921 6000 and a recorded message will give you our after hours arrangements. This practice provides 24 hour care for our patients through GP Access which operates after 6pm on weekdays, on weekends from 12pm Saturday, and public holidays. On Saturday mornings you can attend HealthSure Medical Centre, Jesmond by phoning 4951 2700.
Every morning, there is one clinic for urgent problems. These appointments should be used for problems that are urgent or cannot wait for a routine appointment and are best booked by telephone between 8:30-9:00am as these clinics fill up very quickly. During these clinics, the doctor will deal with the urgent problem but may ask you to make another appointment for non-urgent, longstanding or on-going problems. If you feel you need to see a doctor urgently, please discuss it with the receptionist or nurse.
In an emergency you can also attend the Accident and Emergency Department of either:
- John Hunter Hospital (Lookout Road, New Lambton)
- Newcastle Mater Hospital (Edith Road, Waratah)
- Belmont Hospital (Croudace Bay Road, Belmont)
- Maitland Hospital (High Street, Maitland).
If you need an ambulance please call 000.
Communicating with Doctors
If you telephone to speak to a doctor and they are unavailable or with a patient, a nurse may be able to help you. You may, however, leave a message and the doctor will call you back as soon as possible. As most doctors work part time they do not regularly access their University email so patients are advised not to email doctors.
Doctors and hours
We also have registered nurses available who work closely with the doctors, attend most emergencies on campus and treat minor injuries when it may not be necessary to see a doctor.
For further information see our University Health Service Brochure (PDF).