If you use a room and you notice an issue please report it. Report most issues to a staff member or Security Services.

Reporting issues

If you use a room and you notice an issue please report it.

Cleaning

Please report any cleaning requests to a staff member to log the request.

Building maintenance

Please report any building maintenance requests including flickering lights, broken furniture and issues with air conditioning to a staff member to log the request.

Emergency maintenance

Emergency work can include problems with power and electricity and toilet overflows right through to fires and a building collapse.

Please report any emergency maintenance works to:

Newcastle campus (Callaghan) and Newcastle City precinct

  • 7am to 4.30pm Monday to Friday – Infrastructure and Facilities Services on 4921 6506
  • After hours - Security on 4921 5888

Central Coast campus (Ourimbah)

  • 8.30am and 4.30pm Monday to Friday – Infrastructure and Facilities Services on
    4348 4665
  • After hours – Security on 4348 4222

Classroom Technology Issues

Technical help and practical support for teaching technologies across our learning environment is available to all academics, faculties and schools.

If you need to report a problem or get help during a lecture, please press the CTech Hotline button for immediate assistance. Alternatively, you can call 492 15579.

For any computer related problems - i.e. login, network or software related issues please contact the IT Services on 492 17000 or by logging a job via the 17triplezero IT Service Desk.