Health Cover

Health Cover All international student visa holders in Australia are required by the Australian Government's Department of Home Affairs (DHA) to have approved Overseas Student Health Cover (OSHC) for the entire duration of their visa. OSHC is available through a range of providers, and you may select a provider that suits your needs. OSHC helps cover potential medical and hospital expenses while studying in Australia. When applying for a student visa, you’ll need to provide DHA with proof of OSHC that covers your full visa period. You also have the option to have the University of Newcastle arrange your OSHC, ensuring that your coverage is ready upon arrival. Simply indicate this preference on your Offer Acceptance form and The University of Newcastle will establish a Medibank OSHC policy on your behalf. Some students are exempt from OSHC requirements. You are not required to have OSHC if you are:

  • A Norwegian student covered by the Norwegian National Insurance Scheme
  • A Swedish student covered by Kammarkollegiet
  • A Belgian student with Reciprocal Health Care Agreement coverage with Australia

Medibank Understand the Australian Health System

University of Newcastle Preferred OSHC Provider – Medibank OSHC

If you choose for the University to arrange OSHC on your behalf, we will set up Medibank Comprehensive OSHC for you. The University of Newcastle has a preferred agreement with Medibank, and the cost for this coverage will be listed in your offer letter. Medibank Comprehensive OSHC is an exclusive plan available only through the University. Once you've paid for your OSHC, a certificate will be emailed to you when your policy is finalised. After arriving in Australia, you can register and order a physical or digital membership card using the Medibank OSHC App or by visiting the Medibank website.

Medibank OSHC Health Support Line

Medibank offers a 24/7 helpline for international students both in and outside Australia. The helpline is staffed by a multi-lingual team and can be reached at:

  • In Australia: 1800 887 283
  • From outside Australia: +61 3 9862 1095

For any questions about your OSHC policy, you can also contact Medibank member services:

By Phone

  • You can call Medibank on 1800 887 283 in Australia or from overseas on +61 3 9862 1095.

Online

OSHC App

Medibank OSHC Support on Campus

Once you arrive in Australia, the Medibank OSHC team are available to support you with your OSHC questions and claims.

Face to face on Campus

  • Callaghan Campus Tuesday and Thursday 10am – 4pm
  • Wednesday 10am – 4pm (AEST Australian Timezone)

Virtual Campus Support

  • Tuesday and Thursday 3.30 – 4.30pm (AEST Australian Timezone)

WhatsApp

  • Contact Medibank OSHC | Medinank Overseas Student Health Cover
  • Monday to Friday 9am – 5pm (AEST Australian Timezone)

Phone / Email