Download and register (non University users)

This guide aims to aid individuals working at the University of Newcastle without a university email address in downloading the SafeZone app on their mobile devices and navigating through the registration process.

Step 1 – Install the SafeZone app

Download the SafeZone app on your mobile device from either the Apple Store or Google Play.

Download the SafeZone app on your mobile device from either the Apple Store or Google Play

Step 2 – Register for the app

Enter your university email address i.e. firstname.surname@gmail.com and hit ‘Next’.

If you encounter an error after clicking Next, please reach out to safezone@newcastle.edu.au before proceeding to next step.

Enter your university email address

Step 3 – Set up your Password

Enter a temporary password as shown below and hit 'Next'.

You will receive a welcome email from our vendor Critical Arc. If you don’t receive an email, click on Resend to receive a temporary password.

Enter a temporary password as shown below and tap Next

Complete the registration form shown here.

Enter a new password and provide your personal details and select 'Sign Up'.

Note: your email is pre-populated.

Complete the registration form shown

You have successfully completed the registration for the SafeZone App. The following screen will now be your landing page.

You have successfully completed the registration for the SafeZone App. The following screen will now be your landing page