Student Wellbeing
The Student Wellbeing portfolio at the University of Newcastle delivers coordinated support to students from equity backgrounds—particularly those who are low SES, regional, remote, or identify as Aboriginal and/or Torres Strait Islander. Funded under HEPPP, the portfolio integrates mental health services, financial assistance, disability support, and student engagement to promote access, retention, and success.
In Q1, 2025, seven core initiatives were delivered:
- Alternative Exam Arrangements (AEA)
A dedicated staff member facilitated timely Reasonable Adjustment Plans for students with disabilities or temporary conditions, improving clarity and confidence around assessments. - Enabling Counselling
Embedded within PALS, this service delivered 2,800+ counselling sessions with average wait times under 48 hours and satisfaction ratings above 4.5/5. The program addressed key emotional and psychological barriers to retention. - Student Engagement and Success
Over 8,158 students were engaged through early-semester outreach, classroom visits, and targeted communications, helping students connect with support services during critical transition periods. - WIL Bursaries and Hardship Grants
Financial assistance supported students on unpaid or low-paid placements, reducing stress and enabling completion of essential course components. - ESSUN Scholarships and CEF Partnership
High demand for equity scholarships confirmed the continued importance of financial relief in reducing educational barriers for regional and low-income students. - AccessAbility Advisor
Provided transition support and early intervention for students with disability, with increased uptake of assistive technologies and confidence in navigating university systems. - Financial Wellbeing Advisor
Offered one-on-one financial counselling, budgeting advice, and hardship referrals. Students reported the service as instrumental in maintaining academic focus under financial pressure.
Key outcomes included:
- 2,500+ PALS students engaged in wellbeing services
- 2,800+ counselling sessions delivered
- 8,000+ students reached through support communications
- Strong uptake in WIL bursaries, scholarships, and AEA support
- High collaboration across teams to ensure timely, student-centred service delivery
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.