Your new student print service has launched!
Have you noticed a change in printing?
A new student print service was launched Tuesday 13 July at our Callaghan, Newcastle City, Central Coast and Sydney campuses, as well as our Gosford Hospital and HMRI locations.
In addition to the fact student printing is a little bit cheaper, here’s what's different.
The new service will mean you can print to any Uni Ricoh printer at these locations, not just those in the libraries and labs, and collect your print job using your Uni ID card to ‘tap and release’ it. Your print job will be stored for up to 24 hours.
What else do you need to know?
- You can now check and top up your credit, and access print services for your BYOD from the same location. Go to the myUON mobile app or web page and look for the tile below or type https://oneprint.newcastle.edu.au into your browser. You can find instructions for using the new print service at the IT facilities web page.
- You will now be able to use PayPal to top up your credit. And, similar to how you make other Uni payments, if you are paying by card, you will need to use a Visa or Mastercard debit or credit card
- When printing from a University computer – you will see ONEPRINT in the driver list, this is your new service
- Other printers are no longer in use
- You can find your nearest printer by using the Directions tile on the myUON mobile app or web page and searching for ‘print’
All the other information you need to print is available on the IT facilities page of the Uni website.
What if you need help?
There are staff on hand to help, as well as some Ricoh team members. If you can’t see one, there are a number of other ways to seek assistance:
- Search ‘printing’ on the IT Service Portal Knowledge Base
- Scan the QR codes on the posters located by the Ricoh printers
- Contact a Library staff member
- Log a ticket with the IT Service Desk or contact the team on 17000 from a University phone or +61 2 492 17000 from an external number. The team is available by phone 8am to 6pm, Monday to Friday, University working days.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.