About our Library

The University Library plays a pivotal role in supporting students and academic staff by providing access to high quality information resources, tailored programs of student and researcher support, and a first-class learning environment. Through our Special Collections team, we also provide the vital link between the history of our regions and our communities.

As our operating environment is continually changing, impacting the way the library contributes, partners, and evolves—our strategic plan Your Future Library: 2020-2025 sets our current direction to ensure we are adapting to the needs of our community.

Our vision

Our students and staff will succeed in their chosen futures and make a lifelong connection to learning.

Our mission 

We will enable our community to flourish through people-centred environments, access to knowledge, expertise, and opportunities.

Our values in action

Our values align with those of the University and set the standard we expect of ourselves and how we deliver our services.

  • Equity (access and success for all)
  • Excellence (in all we do)
  • Engagement (strong connections with our partners)
  • Sustainability (environment, resources, and finances)

Our highly trained team deliver exceptional client services in person and online, underpinned by our Client Charter.

The Library plays a significant role in supporting students and enhancing their development as ‘life ready graduates’. The Students as Partners Framework ensures we partner with students as co-creators to deliver our services as part of an integrated Library team.

Our Organisation

The University Library is run by the University Librarian and Library Leadership Team.

Matthew Davis

Matthew Davis

Interim University Librarian
Dr Sarah Jensen

Dr Sarah Jensen

Associate Director, Collections, Discovery and Digital Experience
Cassie Connor

Cassie Connor

Manager Library Business Services
Lisa Ogle

Lisa Ogle

Manager Academic Engagement
Lindsey Fratus

Lindsey Fratus

Manager Client Services
Bronwen Thomas

Bronwen Thomas

Manager Content and Discovery
David Coupe

David Coupe

Manager Digital Library Experience
Jemma Bowman

Jemma Bowman

Manager Student, Engagement and Partnerships

Library Statistics

Each year the library provides information services and support for the University of Newcastle community. To learn more, see our annual library statistics.