Help and information
Please note that the Library will be closed from December 20th to January 5th during the University shut-down period.
During this time, our systems will not be monitored, including our Library Chat, phones, and help and request forms. You may also experience delays when requesting items from external libraries.
We will resume our services on January 6th and will strive to answer any enquiries as quickly as possible then. You can find our full opening hours here.
We wish everyone a happy holiday season!
Library chat
See our Online Chat Hours or you can submit the Ask the Library form below. One of our staff will contact you soon.
Student and staff support
- Ask the Library
Ask a general question, or provide feedback to the Library - Copyright advice and requests
Request advice or support for copyright, licensing, and general IP. - Filming in the Library
Apply for permission to film or photograph within Library spaces - Library support for Learning, Teaching and Research
Request support from expert librarians for students, staff, and researchers. - Special Collections information request
Request information from the Library's Special Collections. - Thesis advise and support
Support for publishing your thesis, or major work to the institutional open access repository, Open Research Newcastle.
- Book a Librarian
Consultation service for students and researchers. - Course Readings assistance and support
Request services and support for Course reading lists. - ISBN and DOI Support
Request an ISBN or DOI for your research outputs, or request support with your identifiers. - Offer donation to Library collection
Offers for donations of items to the Library’s Special Collections - Support with open research systems
Request support for Open Research Newcastle, Data management Dashboard, Open Journal systems.
Community support
- Ask the Library
Ask a general question, or provide feedback to the Library - Copyright advice and requests
Copyright advice relating to University resources. - Join the Library
Sign up for free membership to the University of Newcastle Library - Special Collections information request
Request information from Library's Special Collections.
- Book a Special Collections appointment
Appointments for supervised reading room or GLAMx access - Filming in the Library
Apply for permission to film or photograph within Library spaces - Offer donation to Library collection
Offers for donations of items to the Library’s Special Collections.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.