Student feedback

Feedback from our students on programs, courses and teaching helps us constantly improve the quality of the university experience. Student feedback enables us to make positive changes to our teaching practices and ensures we deliver programs that meet all students' expectations.

Internal Student Surveys

Students will be asked to provide confidential feedback in the following internal surveys. Further details on these surveys can also be found in the Survey Register.

In September 2019, the Teaching and Learning Committee endorsed the amalgamation of the  Student Feedback on Courses (SFC) and Student Feedback on Teaching (SFT) surveys into a single instrument. This survey gathers student perceptions of their experiences of individual courses and associated teaching staff (lecturers, tutors, lab demonstrators etc). SFC/SFT surveys are administered to all University of Newcastle courses each time they are offered

The combined instrument is subject to review by the Student Feedback on Courses and Teaching Instrument Redesign Working Group in consultation with a call for feedback from all University of Newcastle staff. The redesigned survey instrument based on the consultation process and working group outcomes will be piloted in Summer Terms 2019/2020.

*Courses that are included in the JMP or subject to the SFP survey are excluded from the SFC/SFT.

The Student Feedback on Courses (SFC) survey gathers student perceptions of their experiences of individual courses.

Each year, SFCs are administered for all courses delivered across all campuses in all terms.


Resources

The Student Feedback on Placement (SFP) survey gives students the opportunity to provide feedback about their course work and placement experience.

Courses that have a placement component of more than 4 weeks are encouraged to implement the Student Feedback on Placement (SFP) survey rather than the Student Feedback on Courses (SFC) survey as a means of collecting end of term student feedback. The SFP survey is designed at a discipline level to capture the unique requirements of placements including varying timing and alternate wording (i.e clinical supervisor, supervising teacher, placement supervisor).

The Student and Staff Insights Team contact Faculty and School representatives to provide a list of suggested courses each term. If you would like to nominate your course for an SFP, please contact surveys@newcastle.edu.au.

The Student Feedback on the University of Newcastle (SFUN) survey is completed by all students every two years and gathers feedback on our University services, systems and facilities. The survey covers everything from getting to campus, safety and security, events, health and wellbeing services, timetabling, food and retail outlets and more.

7,020 people completed the survey in 2018 - check out the results!

The Commencing Students Survey (CSS) captures feedback from commencing students regarding their experiences at the beginning of their program. The survey has a focus on pre-university decision-making and communication, enrolment, timetabling and awareness of our University services. The CSS is administered every two years and was last conducted in March 2019.

Contact the Student and Staff Insights team at surveys@newcastle.edu.au for more information.

External Student Surveys

Throughout the year, students may also be asked to complete the following external surveys:

The Graduate Outcomes Survey (GOS) is an annual, national census of newly qualified graduates in Australia. Students graduating from the University of Newcastle are invited to complete this survey approximately four months after completing their program.

The International Student Barometer (ISB) is an International benchmarking survey of international onshore students conducted by I-Graduate.

The Student Experience Survey (SES) is the only comprehensive survey of current higher education students in Australia. The survey is designed to collect information that will help both higher education institutions and the government improve teaching and learning outcomes, and reports on multiple facets of the student experience.

The SES is funded by the Australian Government Department of Education and Training.