Teaching spaces technology

IT Services provide technical support for video conferencing, computing hardware and systems within all University teaching spaces.  All enquiries re hardware or equipment should be directed through the IT Services Portal or via 49217000

The Centre for Teaching and Learning (CTL), through its Classroom Technology team, provide in-time hotline support and assistance within the teaching spaces including support for lecture capture.

Classroom technology support

The CTech team provides a range of services to support teaching and learning across all campuses at the University of Newcastle.  Technical help and practical support for teaching technologies across our learning environment is available to all academics, faculties and schools.

If you need to report a problem or get help during a lecture please press the CTech Hotline button for immediate assistance.  Alternatively, you can call 4921 5579.

Further information about CTech services, hours of operation and contact details is available.

Book a lecture capture recording

Echo360 lecture capture records your classes so you can provide students with access to the recording in Blackboard. Book your Echo360 lecture recording.  View a list of venues with Echo360 recording capability.

For more information about Echo or for support contact the UONline team.

Book a video conference

Videoconferencing is available between internal and external sites and between video-conference units and telephones. You must book the room separately. Booking your video conference is a two-step process.


Book the venue via the relevant booking process for the room.
Eg. Scientia Room Booking system, UNify (email), or by contacting the room owner.


Book the video conference – Please click here to  request this service through the IT service portal. Video conference support is available please list your requirements in your request.

You will receive an email to confirm your booking.

If you need to cancel a scheduled booking, email videoconf@newcastle.edu.au as soon as possible.

For urgent support during a video conference please contact the Video Conference Support Hotline ext 38145 (Monday – Friday 9am – 5pm)