Resources Division


Human Resource Services

Human Resource Services recruit academic and professional staff who are committed to the UON Vision and values and provide staff with the opportunities to be innovative and to excel in what they do, and to make their mark at UON.

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Infrastructure and Facilities Services

Infrastructure and Facilities Services manage the development of new infrastructure and the maintenance of existing facilities. Their aim is to ensure our infrastructure encompasses the physical and technological needs of all staff and students, and enhances a vibrant student experience and staff culture. They deliver asset management strategies that support the priorities of the Strategic Plan.

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IT Services

IT Services deliver cutting edge virtual and physical information technology services to our staff and students to enable the delivery of excellence in education and research. Their aim is to support engagement and learning anywhere, anytime using mobile and other virtual technologies.

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The Legal Office provides independent legal advice (PDF, 81.63KB) to our University. Its main role is to minimise legal risks to our institution and to provide legal advice that assists the University to achieve its objectives.

All University legal matters must be referred to the Legal Office. Only the Legal Office can engage or consult with external legal advisers on behalf of the University.

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Service Improvement Office

The Service Improvement Office (SIO) has been established to drive the strategic and continuous improvement of the University's administrative and business support processes to enhance our service delivery models in support of the Strategic Plan.

With a focus on collaboration and engagement, the Service Improvement Office will:

  1. Identify, define, measure
  2. Transform, challenge, innovate
  3. Clarify, simplify, align
  4. Guide, support, consult
  5. Improve

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Strategy, Planning and Performance

Continuous improvement and facilitating effective, data-driven decision-making is at the heart of all that Strategy, Planning and Performance do. They coordinate integrated planning processes that support the University to achieve its strategic objectives and lead a range of quality assurance activities that ensure feedback from our students, staff, peers and community informs the development of programs and services. The team delivers anywhere, anytime access to the latest institutional performance data, and they also offer reporting and analytics services to provide tailored information to clients across the University.

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