Not attending a ceremony

If you are not attending your graduation ceremony, please advise us of this after receiving your invitation, using the online registration system.

If you have already registered and cannot attend, please advise the Graduation team by email graduation@newcastle.edu.au no later than 48 hours before your ceremony to be eligible for a refund of your graduation package.

For Singapore graduates who have already registered but are unable to attend, requests for refunds are considered, however an administration fee may apply.

Deferring your graduation ceremony

When you receive your invitation, you can choose to defer your graduation ceremony by up to one year.

In these cases, your graduation documents will be held at the Graduation Office until you attend a ceremony.

Collecting your graduation documents

You can nominate to either pick up your graduation documents in person, or have them posted to you. In either case, you’ll need to wait until after the graduation ceremonies have concluded to receive your documents.

A digital copy of your testamur, official academic transcript and Australian Higher Education Graduate Statement (AHEGS) will be made available to you via the My eQuals system when your graduation documents have been posted or are available for collection.

If you have not responded via the online graduation registration form, email graduation@newcastle.edu.au with your choice of either collecting your documents or having them posted to you.

You cannot receive your documents – by post or in person – if you have a debt owing to the University. For more information regarding debts email: debtors@newcastle.edu.au

Picking up in person

Collecting Your Graduation Documents

When registering for graduation online, you can choose to collect your documents from one of the following locations:

Opening hours: Monday to Friday, 9:00 am – 5:00 pm

How It Works

  • You’ll receive an email when your documents are ready.
  • The email will include a link to book a date and time for collection.
  • Bring photo ID with you when collecting.

Need Someone to Collect Them for You?

A family member or friend can collect your documents on your behalf. To do this:

  1. Send an email from your University email account to graduation@newcastle.edu.au
  2. Include the following details:
    • Your full name and student number
    • Full name and date of birth of the person collecting your documents

Important:
The nominated person must bring photo ID and sign a declaration when collecting your documents.

Post

If you have nominated to have your graduation documents mailed through the online graduation registration form, these will be sent by registered post (domestic) or courier (international) to your nominated address between three and six weeks after your graduation ceremony.  Please ensure you have provided your full address* and phone number in your response.

You will receive an email when your graduation documents have been sent.

If you did not respond to via online graduation registration form, please email graduation@newcastle.edu.au and provide your postal address*, phone number and preferred email address.

*Please note, graduation documents cannot be sent to a parcel locker.