Not attending graduation
If you are not attending your graduation ceremony, please advise us of this after receiving your invitation, using the online registration system.
If you have already registered and cannot attend, please advise the Graduation team by email email@example.com no later than 48 hours before your ceremony to be eligible for a refund of your graduation package.
For Singapore graduates who have already registered but are unable to attend, requests for refunds are considered, however a SGD$35 administration fee will apply.
When you receive your invitation, you can choose to defer your graduation ceremony by up to one year, or attend an overseas graduation ceremony.
In these cases, your graduation documents will be held at the Graduation Office until you attend a ceremony.
You can nominate to either pick up your graduation documents in person, or have them posted to you. In either case, you’ll need to wait until after the graduation ceremonies have concluded to receive your documents.
A digital copy your testamur, official academic transcript and Australian Higher Education Graduate Statement (AHEGS) will be made available to you via the My eQuals system when your graduation documents have been posted or are available for collection.
If you have not responded via the online graduation registration form, email firstname.lastname@example.org with your choice of either collecting your documents or having them posted to you.
You cannot receive your documents – by post or in person – if you have a debt owing to the University. For more information regarding debts:
Phone: (02) 4921 8876
Picking up in person
You can nominate to collect your graduation documents at Student Central Hunter (Callaghan Graduation Ceremonies) or Student Central Ourimbah (Central Coast Campus Graduation Ceremonies only) when you register through the online graduation registration form. Student Central locations are open from 9 am to 5 pm, Monday to Friday.
You will receive an email when your documents are ready, and will need to bring photo ID to collect them.
You can choose to have a family member or friend collect your documents. Simply provide written authority from your University email account to email@example.com and include the following:
- your name
- student number
- name of the person collecting your documents
Please let the person collecting your documents know they will need to provide photo ID and sign a statement.
If you have nominated to have your graduation documents mailed, these will be sent by registered post (domestic) or courier (international) to your nominated address between three and six weeks after your graduation ceremony.
You will receive an email when your graduation documents have been sent.