Download a printable version of the FAQ's here
Ride sharing is the sharing of cars by passengers and drivers that helps to reduce the number of cars on the roads and reduces the parking needs on campus. By providing more options for commuters to travel to campus the UON expects more students and staff will look to ride sharing as a more convenient and flexible way to travel.
Yes. The current carpooling system is outdated and we have been working hard to make improvements to the way ride sharing to the UON occurs. The new app will enhance and improve ride matching and provide a more complete interface for users. All users of the current carpooling permit system will have to register for the Liftango RideShare app if they wish to continue to park in the car pooling bays allocated on campus.
Ride sharing if great for the environment, builds our UON community and can help you make new friends. By ride sharing you are also easing congestion on the roads and at the campus. In the future you can also earn rewards for ride sharing.
Liftango is a new ride sharing app that UON is trialling during semester 2 exclusively for UON students and staff. The Liftango app aims to match riders with drivers to make ride sharing to uni easy. The app supports you throughout the entire pick up and drop off process and has the flexibility to choose your rides on the days and times best suited to you.
In line with our Environmental Sustainability Plan we are implementing initiatives that will help to reduce the number of cars coming to and from the campus each day and to ease congestion within the campus. Additionally, our current carpooling process is cumbersome and does not make student and staff ad hoc journeys’ feasible.
Go to your relevant app store, download the app and sign up using your UON student or staff email address. Then just create your unique profile and load up your ride requirements – it is that simple.
The Liftango app is free to download and free to use!
1. The first step is to download the app from your preferred app store (iOS and Android)
2. Users will need to sign up to the app using their university email address. They will then create a simple profile including your needs as a rider or driver
3. The app will match drivers, those that want to drive to the uni, and riders, those that need to catch a lift to uni.
4. In their profile, drivers will load up the times they will travel to and from the uni. This can be done any time before you leave, but the further in advance, the more chance you have of finding someone to pickup on the way.
5. If you want a lift to uni, riders also load up the times you would like to travel to and from the uni into the app.
6. Liftango matches these ride share requests to any available drivers who are passing near the riders pickup location. Both driver and rider have the option of accepting the match, and the built in navigation function will use Google Maps to guide the driver to the pickup location.
It's that simple – you have now joined the RideShare revolution!
You are ready to RideShare. The app will let you know the best fit for your unique trip needs. Both the rider and driver have the opportunity to accept the match. Once the match is accepted the app will let the driver know where to pick you up and as the driver approaches the app will let you know they are almost there.
The Liftango app doesn’t stop at just matching driver and rider, the app will support you through the pickup and drop-off process as well. For drivers it will provide directions to their rider’s nominated pick up point. For riders the app will let them know that their driver is on their way.
As a driver, if you pick up a rider on the way to uni, you get access to exclusive RideShare parking spaces. No more hunting for spaces and being late to class. In the future we will also be launching an incentive program for drivers to provide added benefits.
Drivers are still required to bring a minimum of two additional passengers with them in the car to be eligible to use the RideShare bays.
No. The ride share app is only accessible within the trusted network of UON students and staff. To register to use the app you must be a current enrolled student or current staff member.
The app makes it easy to be flexible - if you want to ride share only on certain days, just load up those trips into the app.
Using the Liftango RideShare app is no different than driving a friend or a co-worker to work, dinner, or anywhere else you might go in the normal use of your car.
The regulations around ride sharing state that the costs of petrol, parking and reasonable wear and tear may be shared. If you rideshare with a certain driver regularly and come to an arrangement yourselves, then that's great. The Liftango RideShare app provides the means to find and organise ridesharing between drivers and riders and takes no part in setting prices or helping money change hands.
It’s always best to arrange your ride home in advance and make sure you have a plan b. But rest assured, if your ride share home is cancelled and you are left without options, Liftango will ensure you have a ride home. Just contact Liftango and they will arrange a safe lift home for you.
Yes - whatever works best for you and your needs. It may suit you to get a ride in the mornings, but travel home on public transport. Or ride to uni with someone in your family, and ride share home. Ride sharing to the UON is totally flexible using the Liftango RideShare app.
The university has set aside a number of parking spaces in which only drivers who have picked up riders through the Liftango app on the way to uni can park.
During the trial phase we will be closely monitoring the usage rates of the car parks to see if we have allocated sufficient car parks. As a driver, when you accept a ride share match, you will be notified within the app that you are eligible to park in a ride share parking spot.
The Liftango app will notify all drivers when all the RideShare car park bays have been allocated. When this occurs, drivers will have to park in General Parking. During the trial phase we will be closely monitoring car park usage (days of the week, times of the day, number of bays and locations) to ensure that we have sufficient car park bays allocated to RideShare users.
The Liftango RideShare app provides data to the Parking Infringement Officers in order to enforce the use of the RideShare parking spots. They can see in real-time which car registrations and the number of riders have used the Liftango RideShare app each day. Any car parked in the allocated RideShare parking spots, which hasn't picked up riders that day will be issued a parking infringement notice in line with the UON Traffic and Transport Rules (http://www.newcastle.edu.au/about-uon/our-environments/our-campuses-and-locations/traffic-and-parking-rules)
Your privacy is important and we've made every effort to protect your personal privacy while also providing sufficient information to allow rideshare matches. Only your email address, car registration, car make and model, are saved when you sign up for Liftango and create a profile as a Driver. This is purely to identify that you are part of the trusted network within your organisation, and to help ensure that rideshare parking spots are only used by those who are actually ridesharing.
Safety is our top priority, which is why the Liftango app is exclusively for use by the trusted network within the UON.
By validating your account with your University email address we make sure the Liftango RideShare app is exclusively available for UON staff and students.
The Liftango app makes it easy to input the number of riders. Simply set the number of passengers when you create the trip.
We know things come up from time to time that will force a change in your commute plans. You can easily cancel a trip request at any time before you are matched. Once matched, if you need to cancel your trip be respectful and do so as early as possible through the app. If you need to adjust plans slightly, we encourage you to reach out to your rider(s)/driver to see if they might be able to accommodate you. If you cancel a trip after you are matched, you will not be able to reschedule. Frequent cancellations may mean that limitations are placed on your ability to use the RideShare car park spots or may lessen your chance of getting a ride to the UON.