Accessibility and Inclusion

Everyone is welcome at the Con

At the Conservatorium of Music, we are committed to creating a welcoming, inclusive, and accessible environment where all students, teachers and event patrons can enjoy their experience with comfort, dignity, and independence. We recognise that everyone has different access needs and we are continually working to improve the accessibility of the venue, concerts and events.

Accessible Venue Features

The Conservatorium of Music has a range of features designed to improve accessibility, including:

  • Step-free access at the main entrance
  • Step-free access to the Concert Hall stage
  • Ramp access to the Concert Hall
  • Accessible seating in the foyer and the front row of the Concert Hall
  • Accessible parking spaces located close to the venue entrance managed by City of Newcastle
  • Accessible toilet facilities
  • Lift access to all public levels

If you require a specific seating arrangement or have mobility requirements, our team will do everything we can to accommodate your needs.

Sensory Considerations

We understand that some guests may benefit from a quieter or more predictable environment. Depending on the event or concert, we may be able to provide information about:

  • Noise levels and the use of amplified sound
  • Lighting effects, including flashing or strobe lighting
  • Quiet spaces or areas for short breaks
  • Event schedules to help plan your visit

Please contact us before your visit if you would like more information.

Facilities

  • Water is available on the bar for bottle refills
  • First aid is located at the bar and through Campus Security
  • Baby change facilities are located at the end of the accessible ramp into the Concert Hall

Communications and Support

Our staff are committed to providing respectful and inclusive customer service. If you require assistance during your visit, please speak with one of our team members.

We welcome requests for reasonable adjustments wherever possible, including assistance with:

  • Entry and arrival
  • Seating arrangements
  • Wayfinding within the venue
  • General support during your visit

Planning Your Visit

To help us provide the best possible experience, we encourage guests with specific access requirements to contact us before attending an event or concert. Advance notice allows us to make any practical arrangements and answer any questions you may have about accessibility.

Contact Us

Email: conservatorium@newcastle.edu.au

Phone: 02 4921 8900

We look forward to welcoming you to the Con and ensuring your visit is enjoyable, safe, and accessible.