Our Health and wellbeing support
We want all of our residents to feel safe and supported while living on campus, as well as having lots of opportunities to develop both personally and professionally. Student Living has a highly skilled Support Team dedicated to ensuring our residents have a safe, rewarding and enjoyable residential experience.
Health and Wellbeing Coordinator
Our Health and Wellbeing Coordinator is a qualified mental health clinician and is exclusively available to support our residents to help them to navigate their life on campus successfully.
After-Hours Support Line
The University of Newcastle operates an After-Hours Support phone line between 5:00pm and 9:00am weekdays, and 24 hours over the weekends and public holidays.
This service is operated by a team of qualified crisis support specialists who can support you to find relief from current distress, explore coping strategies, and safely manage any immediate threats to life or safety. The service offers immediate and short-term crisis support only, not an ongoing counselling relationship, therapy or treatment.
If you are a current resident looking for further information on health and wellbeing resources please visit the Student Living Portal.
Call 1300 653 007 or text 0488 884 165 for the SMS chat option
The service offers immediate and short-term crisis support only, not an ongoing counselling relationship, therapy or treatment. If you’d like to, you can also seek help from the Counselling team for ongoing treatment.
Resident Medical Requirements and Needs
Are you a student with a disability, medical condition or feel you need extra support while living on campus? This includes those with physical, intellectual, psychological, psychiatric, sensory, neurological and/or learning difficulties. At Student Living, we aim to provide a safe environment for all residents and endeavour to consider requests for reasonable adjustments for applicants who may require additional support. Examples may include considerations for your room allocation, assistance animals, facility adjustments, accessible spaces or a personalised emergency evacuation plan.
As part of the application process, there is a question surrounding Medical/Disability Disclosure. If you tick the box, you will be automatically sent a Medical Practitioners Form to complete your disclosure. If you are a current resident and need to update the status of your Medical/Disability Disclosure, please request you be sent a Medical Practitioners Form by emailing studentlivingsupport@newcastle.edu.au
Information will be handled with respect and in accordance with the University privacy policies and guidelines.
Creating Community
The residential leadership team is made up of our Residential Mentors and Residential Associations. Our leaders work tirelessly with Student Living to build an inclusive and respectful community, leading by example. Strong, supportive and meaningful relationships are an important part of this community.
Your RMs and Associations are there to help you connect with other residents, have an amazing residential experience and build the lifelong friendships that are unique to on-campus living.You will have the opportunity to meet and get to know your Residential Mentors and Residential Associations when you move in.
Residential Mentors (RMs) are residents employed by Student Living. They are responsible for supporting the wellbeing of our residents, assisting in the transition to independent living and providing general support for the unique experience of living on campus.
To help you get to know your housemates and stay up-to-date with what’s happening at Student Living, your RM will hold regular meetings and activities. Your RM is your first port of call for any questions, queries, support or help. Whether your concern is dealing with homesickness or where to pick up your student card, your RM will point you in the right direction.
RMs are provided with extensive training including mental health education, sexual consent, creating respectful environments and drug and alcohol education.
Your Residential Association represents your whole residence and organises great events like formal dinners, sport competitions and opportunities to get involved with charities to help you contribute to your community.
With dedicated study spaces and a community of fellow students, living on campus is a great way to reach your academic goals. You can pair up with friends or neighbours for a study session to help you to achieve your best results, and our Support Team is also here to help coordinate assistance for residents who may be struggling with their studies. We also acknowledge and celebrate the academic achievements of our residents.
We want all of our residents to succeed in their chosen careers. When you live on campus, you can tap into exclusive opportunities to build your personal skills and enhance your employability. Our leadership opportunities support residents at the beginning of their professional journeys by improving professional capabilities and life skills.
Community Levy Allocation
When you live on campus, you have access to peer-support, sporting, cultural and academic challenges, festivals and other social events specifically designed for our residents. 100% of your Community Levy contributes to funding these activities.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.