Support

We offer a wide range of services to support your placement experience and ensure you succeed in your professional journey. From advice on how to align your placement with your professional goals, to financial assistance, to specialised support for students with a disability, we've got you covered.

The Careers Service offers a variety of resources and personalised assistance to help you succeed with your placement, including:

  • Information about job and placement searching strategies.
  • Assistance aligning your studies and interests with industry opportunities.
  • Access to CareerHub, where you can browse current job and placement listings and access online application support and resources.
  • In-person and online resume and application checking, plus an interview preparation service.
  • Advice for students with a disability on how to manage disclosure and workplace adjustments at your placement.

To learn more, visit their website, Ask a Question in CareerHub, or phone (02) 4921 5588.

Within each College, there is a Professional Experience Unit (PEU) that can provide advice and support regarding Sonia Online, the placement management system, as well as processes and documentation requirements.

Professional Experience Unit (PEU)Contact details
College of Engineering, Science and Environment

Website
CESE-PEU@newcastle.edu.au
(02) 4921 7302

College of Health, Medicine and Wellbeing

Contacts vary by discipline. Visit the clinical placements page for a full list of contacts.

College of Human and Social Futures

CHSFWIL@newcastle.edu.au
(02) 4055 5504

Course Coordinators

Course Coordinators play a crucial role in supporting you throughout your placement journey. Whether you have questions about assessments, course requirements, placement hours, or if you are unsure where to seek support, course coordinators are there to provide guidance and clarity. As the experts on the course, they can ensure that you receive the help you need to navigate your placement successfully. You can find the Course Coordinators information in your course Canvas site.

Placement Coordinators

Some courses are also supported by a Placement Coordinator (usually for health, education and social work). These are staff who are responsible for coordinating placements experiences or activities for a discipline, program, or course. Occasionally, your Placement Coordinator may also be your Course Coordinator. If you have a Placement Coordinator, you can find their information in your course Canvas site.

Industrial Experience Coordinators

Students in an engineering, surveying, or construction management degree who are required to undertake Industrial Experience are supported by an Industrial Experience Coordinator. Like Course Coordinators, these staff help to ensure you meet the Industrial Experience requirements of your degree. Contact information for Industrial Experience Coordinators can be found on the College of Engineering, Science and Environment’s website.

Professional Experience Support Coordinators specialise in assisting Higher Education Participation and Partnerships Program (HEPPP) students to overcome challenges or barriers that may impact their ability to undertake placements.

Additionally, they offer tailored support to all students, helping you to navigate the student placement system Sonia Online, meet mandatory requirements, and access a range of University of Newcastle support services.

Each College has a dedicated Professional Experience Support Coordinator, and you are encouraged to reach out via email:

AccessAbility provides support for students with a disability, whether your condition is permanent, fluctuating or temporary. They also offer support if you are the primary carer of someone with a disability or medical condition.

If you are a student living with disability or a health condition and think you may require reasonable adjustments to participate in your career-ready placement, the University is committed to supporting you and has a range of support available, including advice on how to manage disclosure and workplace adjustments at your placement.

To contact AccessAbility, email AccessAbility@newcastle.edu.au or phone +61 2 4921 6622.

If you are doing it tough financially while on placement, there is a lot of support available. The Financial Wellbeing team provides a range of services, including student placement grants, financial counselling, and other financial support. Visit the placements financial support page to learn more, email financialwellbeing@newcastle.edu.au or phone +61 2 4921 6059.

We understand that being on placement can be both exciting and challenging. That's why we offer a range of personal support services tailored to your unique needs. Our Wellbeing Advisors are experts in connecting you to the right support services, ensuring you have everything you need to succeed.

Services available include:

  • Bulk-billed medical services: Access healthcare without worrying about costs.
  • Free counselling: Talk to a professional about any concerns or stresses.
  • Online resources: Stay on top of your finances, nutrition, and fitness with our comprehensive online tools.
  • Additional support: Various other resources to help you maintain your wellbeing during your placement.

Visit personal support to learn more or view the tipsheet below.

Succeeding on placement tipsheet

We have a dedicated International Student Support team (internationalsupport@newcastle.edu.au) in place to support you and connect you with the right people to answer your specific questions. Some of the things the international student support team can help you with include:

  • Arrival and welcome information and advice for life in Australia
  • Advice on how to remain compliant with your Student Visa requirements
  • Events and activities to connect you with the community and a great experience while you study

Visit International students to learn more about navigating placements as an international student.

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