GSBS6009Cross-Cultural Management

Course handbook

Description

This course examines the ways in which cultural differences impact on the process of doing business and managing internationally. A range of conceptual frameworks are developed, including mental models and schemata as the source of cultural differences and difficulties in managing intercultural interactions. Using evidence and business practice, the course explores the nature of culture and how cultural differences impact on interpersonal interactions, intergroup interactions and the management of multi-cultural workforces (including expatriates). This course analyses the practice of management and negotiation in an international cross-cultural context, and the challenges of managing international business relationships are critically analyzed. Topics include the nature and dimensions of culture, issues relating to cross-cultural problem solving, the dynamics of multi-cultural teams, managing global teams and leadership across cultures. How culture impacts on managerial decision-making of ethical and social responsibility issues is explored.

Availability2018 Course Timetables

Learning outcomes

On successful completion of the course students will be able to:

1. Demonstrate an integrative understanding of the ethical and social issues in cross-cultural management and negotiation.

2. Identify the key issues raised by international business cases in cross-cultural management.

3. Apply analytical and theoretical frameworks to cross-cultural management.

4. Interact with team members within a problem-based learning structure to effectively coordinate and communicate project and case study outcomes.

5. Identify, analyse, evaluate and communicate information reflective of negotiation and management formats and in cross cultural contexts.

6. Incorporate theories, concepts and models relevant to the global and cultural context of an international business issue or case.

7. Effectively engage in a cross-cultural negotiation exercise.

Content

This course includes the following topics:

• The significance of culture in international management
• The meaning and dimensions of culture
• Comparative international management styles
• Managing communication across culture
• Ethics and social responsibility in global management
• Cross cultural negotiation and decision making
• Managing global teams
• Culture and leadership

Assessment items

Case Study / Problem Based Learning: Individual Case Analysis

Presentation: Group business report (a) and presentation(b)

Role Play: Group Negotiation Simulation

Journal: Individual reflective journal

Contact hours

Newcastle City Precinct, PSB Singapore and Sydney Elizabeth Street