Research Consumables Store

Ordering Stocked Items

	Stocked items are held onsite (at Callaghan and a selected ranged in the David Maddison Building) in order to reduce your order turnaround times and provide bulk-purchasing discounts. To place an order you simply need to complete a Store Order Form and email it to health-stores@newcastle.edu.au. RC Store Order forms are published monthly and distributed to the mailing list along with the RC Store Newsletters.
Pricing displayed in the Order Forms is accurate as of the time of publication however all pricing is subject to variation based on supplier price fluctuations. For pricing confirmation please contact the RC Store on (02) 4921 7186 or at health-stores@newcastle.edu.au.

Completing an RC Store Order Form

Ensure that the cost collector or debtor code that you are using is current and valid. Complete the header information with sufficient detail that the RC Store can ensure that you receive your order promptly and that you can be contacted if necessary. Room and phone numbers are essential.

Are you non-university (GST applicable)? Y/N: If you are using a UoN cost collector then you will not be charged GST and the answer to this is N, for all other orders (e.g. those using Debtor Codes) the answer is Y.

The body of the form is for product information. Columns include;

Code:	This is the RC Store code which can be found in the far left column of the RC Store Catalogue. Ensure that the code you enter is exactly the same as the code from the Catalogue, including any spaces or *.
Description:	If you enter a correct RC Store code this field will autofill with the product description. If the code is mistyped (e.g. X000 instead of X 000) then an “INVALID CODE” message will appear to warn you.
Unit:	This field will autofill to display the unit of sale (e.g. 50/pkt).
Price ea:	This field will autofill with the unit price as of the time the Form was published.
QTY:	You need to enter the number of units that you would like to purchase. Enter numbers only, text characters will not be recognised (e.g. if you want two 500 ml bottles of sucrose you only need to enter the number (2).
Total:	This field will automatically calculate the line total (e.g. Price ea X QTY). N.B. a complete order total will display in the bottom right corner of the form.

Completed forms should be emailed to health-stores@newcastle.edu.au.

Special Order Items

Whilst not being able to carry every possible item variation, the RC Store is able to negotiate discounted pricing with a number of our high use suppliers (see February 2011 RC Store Catalogue page 74 for a list of our major suppliers). This enables us to offer a Special Order facility to trial new products or purchase rarely needed items. This often removes additional freight costs and can reduce ordering time for researchers.

If identified by researchers as a desirable stock item Special Orders have the potential to become a part of the Store's standard range.

To request a Special Order item simply email your request (with product info, catalogue code and brand where possible, as well as the number to be ordered) to health-stores@newcastle.edu.au and Store staff will source your items. Once pricing has been obtained we will contact you with details to ensure that pricing is suitable before placing the order.

Sourcing Product

The RC Store has a large network of industry contacts which we are happy to utilise to your advantage. If you need help locating a new item, replacing a defunct item, or identifying a manufacturer please feel free to contact us for assistance.