Appealing a final result
You can appeal a final grade for a course, as long as you meet the approved criteria outlined in the Course Management and Assessment Procedure Manual (PDF, 761 KB) (pg 54).
You do not need to fail a course in order to appeal a result and you can appeal if:
- You have passed but feel all required parts of the assessment were not included in your final result.
- All marks that contributed to your final result have not been correctly weighted.
- There has been an administrative error.
Contact your course coordinator or lecturer in person or by email after the official release of course results, this is usually after the Fully Graded Date.
If you feel your grade is incorrect, your course coordinator or lecturer will check the following and explain the reasons for your mark:
- All your assessment items have been included in the final mark.
- All your assessment items have been correctly weighted and added to arrive at the final mark.
If there is an error with your mark at this point, your course coordinator or lecturer may correct this. If there has been no error with your mark or you are dissatisfied with the result of your contact, or you are appealing under another approved criteria please complete the following steps:
Submit an online appeal application within six days of the official release of course results. You need to submit a separate application for each course result you wish to appeal. Results in UoNline are not official.
Please provide a supporting statement and supporting documents along with your application/s through the online appeal application and check that all supporting documents are readable. Your application will be rejected if you do not supply a supporting statement.
Student Hub staff or the Information Commons can give you further advice if you have any issues submitting your appeal.
You need to keep the original supporting documentation provided as you may need these throughout the appeal process.
If you've been unable to contact your course coordinator, please still lodge your application within six business days after you've received your official result. Please also show that you've attempted to make contact with your lecturer or course coordinator but haven't been able to resolve the issue. You can include emails or details of your attempts to speak with them and any responses to your questions.
Your online application must have all fields completed and include a detailed supporting statement that demonstrates to the Faculty Appeals and Progress Committee that there is a valid basis for your appeal against a final result.
Your appeal needs to fit within at least one of the approved criteria as listed on the online application. You can appeal on the basis of more than one criterion but you need to provide details of your case and how your circumstances meet each criteria.
Criteria for making a case
Please address one or more of the appeal criteria as outlined in the Course Management and Assessment Procedure Manual (PDF, 761) (pg 54).
If you are a potential graduate and appealing a final result, you will need to meet every criterion outlined in the above manual.
Statements such as the following are insufficient grounds for appeal:
- I am a good student who has attended all lectures and tutorials and I believe I should have passed.
- I only need another 2 marks to pass the course, please consider.
- I got 62 in my
progressive assessment but my academic record shows 0 (zero) and an FF.
Note: This will be because the course has an essential criterion which you have not satisfied and is not a basis for appeal unless this information was not included in either the program handbook or course outline.
- My grandmother died
during the semester and it really affected me.
Note: You need to provide details regarding the dates of illness/death of your relative and how this affected your studies. You also need to provide some supporting documentation such as a funeral notice/order of service or death certificate. If the family name of your relative is not the same as yours you will also need to provide some evidence that this person is a close relative and why you didn't apply for adverse circumstances at that time.
Once you've lodged your application, it will firstly go back to your course coordinator to verify your marks and make any comments for consideration on your academic performance. The Faculty Progress and Appeals Committee then considers your application and will either reject or uphold your appeal.
If your appeal is rejected, the Committee has determined you have not demonstrated a valid case and the University will take no further action. You'll receive an email letting you know of this outcome.
If your appeal is upheld, the Committee has determined you have demonstrated a valid case and the following can occur:
- Your assessment is remarked.
Note: this doesn't guarantee that you'll receive additional marks.
an additional assessment or exam.
Note: this doesn't guarantee you will pass the course. You will still need to show that you've reached a satisfactory standard in understanding the course content. If you don't satisfactorily complete the additional assessment, the final mark may remain the same or be less than the mark originally awarded.
- If you're a potential graduate and you complete an additional assessment or exam, the maximum grade you can receive is 50.