Activate your account

Approximately two hours after accepting your offer, you will be able to activate your student account.

Follow the steps below based on how you applied or your student type.

Important info

Start at Step 1 if you:

  • Applied directly to the University through the portal (Early Entry Program or Direct Entry Portal)
  • Applied through the University Admissions Centre (UAC)
  • Have not been provided a student number E.g.: c1234567

Start at Step 3 if you:

  • Applied directly to the University for Open Foundation, NUPrep or Yapug (via an application form)
  • Are a postgraduate student
  • Are an international student
  • Have been provided a student number E.g.: c1234567

Activation instructions

Step 1: Login to myHub using your 8-digit application number or 9-digit UAC reference number as your username and your date of birth as your password (DDMM).

Step 2: Go to ‘Student Login Details’ in myHub and take note of your University of Newcastle student number (i.e., c1234567).

Step 3: Open the Activate User Account form.

Step 4: Enter your student number and complete the remaining questions in the form, including creating a password. You will also be asked to enable Multi-Factor Authentication at this stage.

Step 5: Read the IT Conditions of Use Policy and tick the ‘I accept the terms in the IT Conditions of Use Policy’ radio button to indicate that you understand and agree to the conditions.

Step 6: Click ‘Submit’ at the bottom of the form after completing the Captcha test. It will take up to 24 hours for your account to be created.

Forgot your password? You can reset your password.

Complete your mandatory to do list

Once you have activated your account, you can log into myHub and complete the mandatory to do list.

This ensures important information like your contact details and HECS or FEE-HELP information is complete and up to date.

Please note:

  • If you are a current or continuing student, you don’t need to activate your student account again. This ensures important information like your contact details, Unique Student Identifier (USI), and HECS or FEE-HELP information is complete and up to date.
  • If you are returning to the university after previously studying, you will need to follow the steps above to activate your account.

Need IT help?

If you experience issues while trying to activate your account, please call the IT Service Desk for assistance.

The IT Service desk can be contacted Monday to Friday between 8:00am to 6:00pm on +61 2 4921 7000.

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