A future-ready university

Measures of success

Measures of success

  • Staff engagement: Our staff will feel empowered, supported, and digitally enabled, evidenced through continual improvement in staff engagement surveys.
  • Financial sustainability: We will generate a core operating margin of 5% to enable future investments in people and infrastructure.
  • Environmental sustainability: We will aim to be carbon neutral by 2029.
Focus areas

We will build on the passion, commitment, and expertise of our people to drive collaboration, innovation, and agility.

Cultural standards will be embedded into leadership and engagement. This will foster trust and belonging through storytelling, transparency, and active listening.

Sustainability is a defining principle that must shape every aspect of how we operate, educate, and contribute to society. For us, this means embracing a holistic understanding of sustainability. This includes environmental stewardship, financial resilience, and ethical responsibility.

We will cultivate high-value international student pathways, global partnerships and strategic relationships. They will enhance our reputation and support our near-term priorities.

We will also create meaningful opportunities for staff, students, graduates, and communities.

Digital technologies are fundamentally transforming how universities operate, engage, and deliver value.

A digital revolution presents challenges and opportunities to reimagine our core functions. We will also be enabled to strengthen our position as a future-ready institution.

Aligned with the United Nations Sustainable Development Goals

3 - Good health and well-being4 - Quality education5 - Gender Equality7 - Affordable and clean energy8 - Decent work and economic growth9 - Industry, innovation and infrastructure10 - Reduced inequalities12 - Responsible consumption and production13 - Climate action15 - Life on land16 - Peace, justice and strong instituions17 - Partnerships for the goals

People first measures: Measures of success that recognise that we are an institution that exists to improve lives, and whose greatest asset is its people.

Impact measures: Measures of success that seek to ensure that the University can serve future generations.

Our campuses

As a multi-campus university, we embrace the distinct character and strengths of each of our locations. The priorities for each of our campuses will help ensure we are providing a future-ready university experience for our people.

The Great Hall at Callaghan Campus

Callaghan

Awabakal Country

Our bushland campus where industry and community converge

Gosford Central Ourimbah Campus Gosford Hospital

Central Coast

Darkinjung Country

Building a university town for the Central Coast’s future

NUspace at Newcastle City Campus

Newcastle City

Awabakal and Worimi Country

Civic heart, cultural catalyst, entrepreneurial hub

Interior of Sydney Campus

Sydney

Eora Country

A hub for business innovation and international education

Inside Singapore Campus

Singapore

A gateway to Asia for collaborative education and cutting-edge research

Implementing our strategy

Through this plan, we remain accountable to our students, staff, and regions. We will ensure inclusive, responsive, and impactful outcomes across education, research, and engagement. To ensure the effective implementation of our strategy we will:

  • Establish an Integrated Planning Framework
  • Embed governance practices that drive strategic outcomes
  • Ensure ongoing financial sustainability
  • Foster a culture and mindset of continuous improvement
  • Promote codesign with stakeholders
  • Undertake ongoing monitoring and evaluation
  • Enhance strategic communication and engagement
  • Integrate risk into strategic planning and decision-making.

Our strategy architecture

Our detailed supporting plans will be the vehicles of success for Looking Ahead 2030 and will be supported by key enabling plans. Operational plans at the institute, college, school, division, and unit level will translate strategic priorities into local action.

Looking Ahead 2030 Strategic Plan
Supporting plans
Education Plan
Research Plan
Engagement Plan
Future-ready University enabling plans
People & Workforce
Digital
Estate
Global
Sustainability

Our strategy timeline

The phasing of our strategy shows our estimated effort to deliver on the objectives of Looking Ahead 2030 over time. It will be reviewed annually to reflect new developments and the latest prioritisation of our efforts.

Supporting Plan Focus Area20262027202820292030
Life-ready
Graduates
An Outstanding Student Experience
Scale up/transition
Maximum effort
Life-ready
Maximum effort
Scale up/transition
Sustainable Learning and Teaching
Lower intensity of effort
Scale up/transition
Maximum effort
Research Impact Solving What Matters to our Regions
Scale up/transition
Maximum effort
Expanding our Collaborations
Scale up/transition
Maximum effort
Delivering Research Impact
Lower intensity of effort
Scale up/transition
Maximum effort
Communicating our Achievements
Scale up/transition
Maximum effort
Scale up/transition
Engagement
that Connects
Building Trust by Engaging
Scale up/transition
Maximum effort
Lower intensity of effort
Impact for a Sustainable Future  
Scale up/transition
Maximum effort
Scale up/transition
Empowering Communities   
Scale up/transition
Maximum effort
Our Flagship Model Flagship 1
Scale up/transition
Maximum effort
Scale up/transition
Lower intensity of effort
Flagship 2  
Scale up/transition
Maximum effort
Scale up/transition
Flagship 3   
Scale up/transition
Maximum effort

x Lower intensity of effort x Scale up/transition x Maximum effort

Our measures of success

Measure of success 2030 target
Life-ready
Graduates
People First Quality of Overall Experience (Undergraduate) in Student Experience Survey 1 Top 10 in the sector
Rank in sector for 6-year Undergraduate completion rates 2 Top 10 in the sector
Impact Academic Portfolio Health Index: A multivariate index covering profitability, demand, quality, operational efficiency and strategic alignment. TBD
Research Impact People First Rank in sector for HDR enrolments Top 10 in the sector
Proportion of our research outputs that are in the top quartile of journals. Top 10 in the sector
Impact Rank in sector for total HERDC research income 3 Top 10 in the sector
Engagement
that Connects
People First External stakeholder sentiment TDB
Impact QS World University Ranking 4 227
A Future-ready
University
People First Staff engagement scale in Staff Engagement Survey 80%
Impact Core operating surplus 5%
Carbon Neutrality (residual tonnes CO2e) 0t

1 Student Experience Survey
2 Higher Education Statistics releases
3 Higher Education Research Data Collection - Department of Education, Australian Government
4 QS World University Rankings 2026

The What