Health and Wellbeing Support

Health and Wellbeing Coordinator

Student Living has a dedicated, highly-qualified Health and Wellbeing Coordinator that is here to support you with any concerns you may have in regards to Health and Welfare. Our Health and Wellbeing Coordinator is focused on supporting you in navigating your academic life in the most successful way possible and that includes ensuring you are happy, safe and healthy.

To chat to the Health and Wellbeing Coordinator call (02) 4913 8888 and ask to be transferred or visit the Student Living office.

This is a FREE and CONFIDENTIAL service for residents.

After-hours duty officers (AHDO)

For after-hours support, the After-Hours Duty Officers (AHDOs) are here to help with basics like lock-outs and emergency maintenance as well as emergency situations where you or a friend may need help.

As an extension of the Student Living Support and Safety and Campus Security teams, the AHDOs work to provide a safe and inclusive environment to ensure that after-hours support is provided to all residents.

After-Hours Crisis Support Line

The University of Newcastle operates an after hours crisis support phone line between 5pm to 9am weekdays, and 24 hours over the weekends and public holidays.

This service is operated by a team of qualified crisis support specialists who can support you to find relief from current distress, explore coping strategies, and safely manage any immediate threats to life or safety. The service offers immediate and short-term crisis support only, not an ongoing counselling relationship, therapy or treatment.

To access the After-Hours Crisis Support Line:

• Call 1300 653 007
• Text 0488 884 165 for SMS chat option

The service offers immediate and short-term crisis support only, not an ongoing counselling relationship, therapy or treatment. If you’d like to, you can also seek help from the Counselling team for ongoing treatment.

Other health and wellbeing resources