Are you familiar with ‘high-conflict’ behaviours? What are they, and how can you effectively work with high-conflict people? Learn about high-conflict behaviours through this introductory course co-developed by the world-leading experts, Bill Eddy and Megan Hunter, co-founders of the High Conflict Institute in the U.S, and Tania Sourdin, Head of School and Dean at Newcastle Law School in Australia.
In this course, we will explore high-conflict behaviours and provide you with some strategies and skills for handling them in legal disputes and business settings. Guided by real-world examples, you will gain an understanding of the causes and impacts of high-conflict behaviour, and learn effective responses in high-conflict situations. The course will assist you in further developing your skills in conflict resolution and problem-solving.
This course is aimed at anyone who may encounter high-conflict behaviours in a wide range of situations, particularly in a business or legal setting, including:
Lawyers or students studying law
Business owners
Managers
HR professionals
Administrators
Health and medical practitioners.
What you'll learn
Categorise common high-conflict behaviours.
Describe common high-conflict behaviours.
Outline causes and impacts of high-conflict behaviours.
Explain how an individual could effectively respond to a high-conflict situation.
Develop responses to deal with high-conflict situations.
Course Syllabus
Week 1: Introducing High-Conflict Behaviours
Defining high conflict
Recognising high-conflict behaviours
Week 2: Causes and Impacts of High-Conflict Behaviours
When do unmanaged emotions become high-conflict?
How does high-conflict behaviour affect the workplace, the individual and others?
Week 3: Cycle of High-Conflict
Predictive behaviour patterns of high-conflict people
De-escalating and responding to high conflict
New pathways
Completing the two High Conflict in Law short courses, An Introduction and Personality, Disorders and Disputes, offers potential credit for the Master of Dispute Resolution program at the University of Newcastle. In this regard, additional written assessment work may be required. You must have paid for the verified option and successfully completed both courses to be considered for credit.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.