The CTech Support team provides technical help, assistance and practical support for classroom technologies to faculties and schools.

Classroom technology support

The CTech team provides a range of services to support teaching and learning across all campuses at the University of Newcastle.  Technical help and practical support for teaching technologies across our learning environment is available to all academics, faculties and schools.  


  • Technical help, assistance and support
  • Customised training and informal 'how to' sessions are available on request, held in the teaching space of your choice (class booking required)
  • Hotline support - via phone, email and a team of rovers is available. 
  • Classroom technology teaching resources

Classroom Technology Support

Need help?

Every lecture theatre has a phone with a CTech Hotline button. If you need to report a problem or get help during a lecture, press the CTech Hotline button for immediate assistance.  Alternatively, you can call 49215579

Hours of Operation

Callaghan & Ourimbah

8:00am - 8:00pm  Monday to Friday during semester

8:00am - 5:00pm  Monday to Friday out of semester

General Enquiries

For less urgent enquiries you can contact the CTech team.

Feedback and Suggestions

The CTech support team welcome your feedback and suggestions for improving our service and your classroom teaching experience.