Returning to study while working full-time and raising a young family is no small feat – but for Kristen, the experience has been both empowering and transformative.

Currently employed in the financial services sector, Kristen enrolled in the Diploma in Data Analytics, through the Women in STEM 2023 initiative, to build technical skills and stay ahead in a rapidly evolving industry. “In today’s digital world, data plays a critical role across every industry,” she explains. “I wanted to build the technical and analytical skills needed to be part of that transformation and future-proof my career.”

The flexibility and support offered through the diploma program has been key part of Kristen’s university experience so far. With online classes, after-hours lectures, and responsive academic support, she’s been able to balance study with her professional and personal responsibilities. “As a full-time worker and a mum, I found it great that there are flexible options available,” she says. “[That] flexibility has made juggling family, career and study easier.”

She describes the University of Newcastle’s teaching staff as one of the standout aspects of her experience. “They are approachable, responsive and invested in our progress,” she says. “[It’s been a] very supportive and enriching academic experience.”

The diploma has also helped her grow professionally. Since beginning the program, she’s already been promoted at work – an achievement she attributes in part to the skills and confidence she’s gained through her studies. “The study I’m undertaking is a factor that helped set me apart and standout,” she says.

Her academic journey has also included a major personal milestone: receiving a High Distinction in a programming assignment – a subject she initially found intimidating. “I didn’t have any background or prior learning in coding, and I was intrigued but intimidated” she admits. “But through consistent effort and support from teaching staff, I got the hang of it. It was a big turning point in my confidence.”

Beyond the classroom, Kristen is also finding a strong sense of community through her involvement as a Student Representative on the Pathways and Academic Learning Centre (PALS) Board. “It’s a great way to give back and share my experiences to help enhance the student experience at [the uni],” she says.

She’s also made the most of the university’s facilities, particularly the NUspace building in Newcastle City. “It’s an inspiring place to learn and study, and it’s conveniently close to work and home,” she says. “The library’s wide range of resources have also been incredibly valuable throughout my studies – especially access to leading academic journals, industry databases and online textbooks.”

Looking ahead, she plans to apply her data analytics skills in the financial services compliance sector, using data to better detect and respond to regulatory risks. “Compliance is increasingly data-intensive, and I aim to bridge the gap between technical analytics skills and regulatory requirements,” she says.

Her advice to others considering study at the University of Newcastle is simple: “Give it a shot and lean on the Uni’s support services to make the most of your experience. There’s a real sense of community and flexibility that makes it easier to succeed on your own terms.”

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Kristen standing in front of University of Newcastle sign, grinning

Kristen Troy

Kristen is using her Diploma studies to help prepare for the changes in her industry and to stay ahead. And as a bonus, it's also helped her grow professionally.

The University of Newcastle is a welcoming environment, with wonderful teachers, great facilities and dedicated student support services. If like me you are returning to study or trying something new, I found there’s a real sense of community and flexibility that makes it easier to succeed on your own terms.