What can I do to help?

The Dos

  • Reassure them that the intensity of their emotions will change. In all probability, they are experiencing a normal reaction to an abnormal event.
  • Encourage them to look after their physical needs by eating smaller nutritious meals every few hours rather than expecting their digestive systems to manage irregular large meals. A brisk walk outside is sometimes preferable to a sweaty gym routine if they’re feeling fragile.
  • Ask how you can assist at this point. Help them to find the balance between re-organising their academic schedules so that the pressure is reduced while still having daily routines so that they remain connected with their community.
  • Suggest that they should avoid making any major decisions while they are recovering from the crisis.

The Don'ts

  • Don't make judgements about their reaction to the crisis e.g. “I thought you'd be feeling better by now”.
  • Avoid platitudes such as: “It could have been worse”. This tends to minimise the crisis event.