Opening a consultation

Be warm and welcoming, clear about the limits of confidentiality and how you can assist the student according to your role.
Assess the student needs.
Help them to explore their issues and concerns.
You might need to draw their story out or gently interrupt to acquire relevant facts.
The student may not be entirely clear about their problem or goal.
Consider what you already know about the facts and summarise your understanding.

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.