Support and services
Helping you achieve
As a University of Newcastle student, a range of support systems and services are at your fingertips to help you manage and balance study, work, family and social commitments.
We know how important it is to have secure, affordable and comfortable accommodation while you study.
Whether you're interested in living on-campus or off-campus, we have services to help you.
Living on-campus is a great way to make new friends, get involved in social activities and have a lot of fun, but it is also offers loads more.
We offer almost 1,000 beds across four residential colleges at the Newcastle campus including Edwards Hall, International House, Evatt House and Barahineban. Blue Gum House is the residential college at our Central Coast campus, offering 26 rooms.
Each college has its own unique atmosphere and hosts a number of social, cultural and sporting activities. You can choose from fully or semi-catered or self-catered. Do some research and pick the option that's right for you.
The demand for on-campus accommodation is high, so apply early.
Find out everything you need to know about on-campus accommodation.
Orientation is a must
To gain a great understanding of what university life is really like, make sure you are available for Orientation prior the start of the academic year – you will find out heaps of useful info and collect loads of cool free stuff.
Orientation will fill you in on everything from putting your timetable together, to what's expected of you academically, to finding help when you need it.
Our friendly Orientation Assistants will be all over campus to help you find your way around. They're all existing students and you can't miss them in their bright orange t-shirts.
If you want to brush up on academic skills, expand your understanding in a particular subject, or simply become more 'uni-ready', UoN Prep Bridging Courses are a great option.
Taken before you start your degree in late January through to February, bridging and refresher courses are designed to give you the knowledge and insight to be successful in your uni studies.
Check out the range of UoN Prep Bridging Courses we offer to see what might be useful for you.
As a new student, you should take advantage of PIES (Program Information and Enrolment Sessions). These sessions are a great opportunity to gain a better understanding of your Faculty and to meet the staff and students who will support you while you study. PIES are not mandatory, however we strongly advise you to attend your session.
Student mentors are current students that are eager to help you adjust to uni life, get to know your campus, find the right support services for you, and generally share their own experiences.
New students can have access to a student mentor to help with the transition to university study.
Mentors will be available to help you through the orientation period and for the first six weeks of semester until you settle in.
Find out more about mentoring.
The Centre for Teaching and Learning team provides expert advice, resources and workshops on all things academic - how to tackle an essay, how to prepare for exams, how to develop your English and maths skills, and even how to control your nerves while giving a presentation.
mySupport is an interactive website that puts you in touch with the service(s) that best fit your individual needs. You can find all the assistance you need in one place.
Take advantage of services designed to help you identify academic hurdles and achieve your potential.
Find out more information and make an appointment by visiting mySupport.
Peer Assisted Study Sessions (PASS) are informal review sessions, running weekly for one hour. PASS are an opportunity to compare notes, discuss difficult concepts and review course (subject) material.
Research has shown that regular attendance at PASS sessions significantly improves academic results.
The Student Loans Scheme provides interest-free emergency loans on a short-term basis to students who demonstrate genuine need and whose continued study might be placed in jeopardy if assistance were not available.
Our careers service is a great way for you to get free information and advice about careers, study and employment.
Careers counsellors are available to help with the critical things employers are looking for such as a well-prepared resume and a great cover letter. They will also provide you with information on potential employers, salary, labour markets and professional association contacts.
The service has connections with thousands of potential employers and last year advertised approximately 1,700 job vacancies to students and graduates.
If you are experiencing difficulties with your studies due to the effects of a disability, you can register with our Disability Support Service.
The service offers practical assistance and advice to students with a permanent or temporary disability or medical condition.
Support and services provided include assessment/exam support, lecture support, library support, temporary parking and mobility around campus.
Our libraries are designed to be spaces for you to explore, learn, research and create.
No matter what you study or at which campus, you have access to more than 1.3 million items, 300,000 plus eBooks and over 80,000 electronic journals. You can also make requests for information via SMS, email or phone, 24 hours a day.
Our libraries have great informal work areas where you can meet friends, collaborate, prepare for exams and finish assignments.
You'll still find quiet spaces for study and our library team members can help with referencing, research skills and finding past exams.
Find out more about our libraries.
These bright, lounge-style learning spaces at the Newcastle City precinct, Newcastle and Central Coast campuses provide you with a 24-hour service.
The spaces have computers, individual work cubicles, printing facilities, lounge areas and cafes, as well as staff on hand to offer you support.
Our student hubs are one-stop-shops for getting information about your degree, completing online forms, submitting or collecting assignments, getting a parking permit, logging on at an internet express terminal, or getting together with friends to chill out in the cafe and lounge areas.
The Wollotuka Institute
We are incredibly proud to have more Indigenous students studying on-campus than any other university in Australia.
If you are an Aboriginal or Torres Strait Islander student, the Wollotuka Institute provides access to academic, financial and personal assistance, along with a great environment for making new friends and building networks.
Wollotuka offers one of the largest Indigenous studies programs in Australia and is staffed by an all Aboriginal and Torres Strait Islander team.
For more information visit The Wollotuka Institute.
Our computer labs, libraries and the student hubs offer a mix of computers and printing facilities for student use.
You will automatically be granted a student computer access account on completion of enrolment.
If you have a wireless enabled device, you can connect to our network from hotspots located in popular outdoor areas around the Newcastle and Central Coast campuses.
Each course you take at the University of Newcastle is supported by our virtual learning environment UoNline. This environment includes Blackboard, our online learning system.
Blackboard gives you access to your course materials, assessment information, and a digital space to interact with fellow students and lecturers about your study. There is also a free mobile app so you can access Blackboard on the go.
Health and well-being
We have a fully accredited general practice at our Newcastle campus and a doctor and registered nurse at our Central Coast Campus.
Both Medical Centres are run by doctors and nurses with a special interest in the health needs of students, providing routine and emergency care.
Sport and recreation can be a big part of uni life and NUsport is here to make your experience as enjoyable as possible. Make new friends, keep fit and have lots of fun.
Here's what's on offer:
- More than 20 sporting clubs, including snow sports
- Affordable membership to a range of health and wellness facilities
- Sporting scholarships
- Participation in the Australian University Games
- University of Newcastle Sports Awards
- Training and education for sport and fitness careers
- Activities offered through Australian University Sport, the Australian Institute of Sport and NSW Institute of Sport.
A healthy body means an active mind. There are loads of activities and facilities to keep you active and healthy, including:
- The Forum Sports and Aquatic Centre, with a 50-metre indoor heated pool; state-of-the-art gymnasium offering strength and cardio training; a cycle studio and a full program of group fitness classes; one of the highest climbing walls in Australia; and an indoor basketball court
- Six sporting fields for cricket, rugby union, rugby league, soccer, baseball, touch football and Ultimate Frisbee
- The Ray Watt Pavilion - training home of the Newcastle Jets football team.
- A regional rowing pavilion at Berry Park
- The Forum Health and Wellness Centre - Harbourside in the Newcastle City precinct offers a range of group fitness classes, cardio and strength training, as well as personal training and access to a 25-metre heated pool.
Find out more about the forum.
As a member of the Elite Athlete Friendly University (EAFU) program, the University of Newcastle is committed to supporting your endeavours to achieve both your sporting and academic goals.
The program has supported elite student athletes in teams such as the Newcastle Jets, Newcastle Knights, NSW Waratahs and Matildas women's football team and has assisted several athletes to compete at events such as the Olympic, Commonwealth and Paralympic Games.
To apply for elite athlete status visit NUSPORT.