Dr  Hayley Croft

Dr Hayley Croft

Senior Lecturer in Pharmacy

School of Biomedical Sciences and Pharmacy (Pharmacy and Experimental Pharmacology)

Career Summary

Biography

Dr Hayley Croft (PhD BPharm GradCertDiabetes AACPA MPS) is a full-time teaching and research academic in the School of Biomedical Sciences and Pharmacy at the University of Newcastle. She is a registered pharmacist and has been recognised for 15 years service as an accredited consultant pharmacist. Her clinical experience is in providing medication management services within the primary care sector including community pharmacy, residential aged care facilities, and private disability organisations.  

Hayley's research interests encompass scholarship of teaching and learning including workforce development and experiential learning. Her specific research programs explore the assessment of health professional competence, and use of Entrustable Professional Activities (EPAs) in workplace-based learning that provide a means of evaluating the progressive increase in responsibility and autonomy that a student/learner can be entrusted to undertake professional task(s) safely and accurately; and supporting workplace preceptors in linking education and practice.  

As a clinician researcher Hayley is also undertaking health services research and is passionate about establishing a role for pharmacists in disability care, recognising there is a lack of strong evidence for models of care to improve medicine safety in people with disability. The research program aims to establish an evidence base for pharmacists to be more heavily involved in medicine safety for people with disability and improve care for people with cognitive disability through collaborative practice arrangements that include pharmacists. This aligns with objectives of the Pharmaceutical Society of Australia (PSA) and of the wider profession. Hayley is one of the founding members of POMPIDA (Pharmacists Optimising Medicines for People with Intellectual Disability and Autism) a community of practice for pharmacists with a special interest in disability care; and co-founder and director of Cognitive Pharmacy Consultants (CPC) a company that specialises in delivering medication and policy review services to people at a higher risk due to their medicines and setting such as disability and aged care organisations.  

Hayley is involved in policy and projects at a state and national level through her involvement as a Pharmacy Board Examiner for Australian Health Practitioner Regulation Agency (AHPRA); a consultant to the Australian Pharmacy Council (APC) on the development of workplace assessment approaches for Intern pharmacists; and a member of the Pharmaceutical Society of Australia (PSA) Academic Advisory Committee.

Hayley has been acknowledged for 15 years service in teaching pharmacy and nursing students at the University of Newcastle (UoN) and has made substantial contributions to quality teaching and learning activities across all year levels, largely focused pharmacy practice and pharmacotherapeutics. Hayley was awarded the 2022 CHMW Early-Career Teaching award which recognises early-career staff members who have demonstrated an outstanding contribution to the student learning experience. 


Qualifications

  • Doctor of Philosophy in Pharmacy, University of Newcastle
  • Bachelor of Pharmacy, University of Sydney

Keywords

  • Competency assessment
  • Curriculum and pedagogy
  • Disability care
  • Entrustable Professional Activities
  • Experiential learning
  • Health services
  • Pharmacist scope of practice
  • Workforce development

Fields of Research

Code Description Percentage
420318 People with disability 30
390115 Work integrated learning (incl. internships) 20
390110 Medicine, nursing and health curriculum and pedagogy 50

Professional Experience

UON Appointment

Title Organisation / Department
Senior Lecturer in Pharmacy University of Newcastle
School of Biomedical Sciences and Pharmacy
Australia

Professional appointment

Dates Title Organisation / Department
25/2/2022 -  Consultant

Workplace based assessment project 

Australian Pharmacy Council
Australia
2/2/2019 -  Director and consultant Cognitive Pharmacist Consultants (CPC)
Australia
6/6/2017 -  Casual Pharmacist Merewether Pharmacy
Australia

Teaching appointment

Dates Title Organisation / Department
1/1/2008 - 15/11/2019 Clinical Educator (Pharmacy) University of Newcastle
Faculty of Health and Medicine

Awards

Award

Year Award
2022 2022 College of Health, Medicine and Wellbeing Early-Career Teaching award
University of Newcastle
2021 DVC(A) Educator Innovation and Impact Award
University of Newcastle
2015 Australian Post Graduate Award (APA) Scholarship
University of Newcastle

Prize

Year Award
2018 Best Oral Presentation – Life Long Learning in Pharmacy Conference
Life Long Learning in Pharmacy Conference
2006 Pharmaceutical Society of Australia (PSA) Pharmacy Graduate of the Year
Pharmaceutical Society of Australia
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Publications

For publications that are currently unpublished or in-press, details are shown in italics.


Chapter (1 outputs)

Year Citation Altmetrics Link
2022 Croft H, Thornton O, 'Medications and diabetes mellitus', Fundamentals of Pharmacology for Paramedics, John Wiley & Sons, UK (2022)

Journal article (10 outputs)

Year Citation Altmetrics Link
2023 Maundu J, Galbraith K, Croft H, Clark B, Kirsa S, Wilkinson G, Abeyaratne C, 'Development of workplace-based assessment tools to support postgraduate training of provisionally registered pharmacists in Australia', JACCP Journal of the American College of Clinical Pharmacy, 6 370-376 (2023) [C1]

The Australian Pharmacy Council (APC) is the national accreditation authority for pharmacy education and training in Australia. In 2020, APC published revised Accreditation Standa... [more]

The Australian Pharmacy Council (APC) is the national accreditation authority for pharmacy education and training in Australia. In 2020, APC published revised Accreditation Standards and a new Performance Outcomes Framework (POF). The POF details expected performance for pharmacy students at the point of graduation and for pharmacy graduates on completion of postgraduate training. The APC and the pharmacist regulator, the Pharmacy Board of Australia collaborated on a project to develop workplace-based assessment (WBA) tools for use in assessing performance of pharmacy graduates in the postgraduate training period. The objectives of the project were to; identify and develop an initial suite of WBA tools; develop accompanying guidance and supporting documentation; seek feedback from stakeholders; and pilot the WBA tools in community and hospital settings. The WBA tools were developed through consultative process overseen by a group of education experts (a Technical Working Group) and a governance group. The latter comprising members from the Pharmacy Board and APC. The Technical Working Group agreed on the tools to develop based on an available Intern Year Assessment Blueprint and the tools were then drafted by a consultant. APC held consultative forums and a pilot study to gather feedback from intern pharmacists and preceptors. The project resulted in development of a suite of three types of WBA tools; Entrustable Professional Activities (EPAs), Case Based Discussions (CbD), and In Training Assessment (ITA) activities covering six areas of focus. All types of tools that were initially agreed upon were made available for use. The WBA tools address 15 performance outcomes in the POF. Future direction will involve further evaluation of the tools in diverse practice settings and expansion of the current suite of tools to cover additional performance outcomes.

DOI 10.1002/jac5.1714
Citations Scopus - 1
2021 Gilligan C, Powell M, Lynagh MC, Ward BM, Lonsdale C, Harvey P, et al., 'Interventions for improving medical students' interpersonal communication in medical consultations.', Cochrane Database Syst Rev, 2 CD012418 (2021) [C1]
DOI 10.1002/14651858.CD012418.pub2
Citations Scopus - 5Web of Science - 19
Co-authors Erica James, Marita Lynagh, Conor Gilligan
2020 Salem S, Cooper J, Schneider J, Croft H, Munro I, 'Student Acceptance of Using Augmented Reality Applications for Learning in Pharmacy: A Pilot Study.', Pharmacy (Basel, Switzerland), 8 1-10 (2020) [C1]
DOI 10.3390/pharmacy8030122
Citations Web of Science - 8
Co-authors Jennifer Schneider, Joyce Cooper, Saad Salem
2020 Croft H, Gilligan C, Rasiah R, Levett-Jones T, Schneider J, 'Development and inclusion of an entrustable professional activity (EPA) scale in a simulation-based medicine dispensing assessment', Currents in Pharmacy Teaching and Learning, 12 203-212 (2020) [C1]

Background and purpose: Effective, safe, and patient-centred dispensing is a core task of community pharmacists. Entrustable professional activities (EPAs) offer a way of defining... [more]

Background and purpose: Effective, safe, and patient-centred dispensing is a core task of community pharmacists. Entrustable professional activities (EPAs) offer a way of defining and assessing these daily practice activities. Although EPAs have become popular within competency-based medical education programs, their use is new to pharmacy education and assessment. Educational activity and setting: A simulation-based assessment framework containing a scale of entrustment was developed to evaluate the readiness of Year 4 undergraduate pharmacy students to safely manage the supply of prescribed medicine(s) in a community pharmacy. The assessment framework was piloted in a fourth year ¿Transition to Practice¿ course with 28 simulation-based assessments conducted. Findings: An entrustment framework was developed and implemented successfully with Year 4 undergraduate pharmacy students. The EPA for medicine dispensing integrates competency domains that include information gathering, providing patient-centred care, clinical reasoning, medicine dispensing, and professional communications. On a scale ranging from level 1 to level 5, the majority (73%) of entrustment ratings were level 2 or level 3; and of the students who achieved different ratings between clinical scenarios, 75% of students improved on their second simulation attempt. There was a strong correlation between the global EPA ratings with the total score achieved across the domains. Using simulation-based assessment, entrustment decision making can be incorporated in ¿entry to profession¿ undergraduate and postgraduate pharmacy courses to assess students' readiness to transition between learning and professional practice.

DOI 10.1016/j.cptl.2019.11.015
Citations Scopus - 9Web of Science - 6
Co-authors Jennifer Schneider, Conor Gilligan
2020 Schneider J, Patfield M, Croft H, Salem S, Munro I, 'Introducing Augmented Reality Technology to Enhance Learning in Pharmacy Education: A Pilot Study.', Pharmacy (Basel, Switzerland), 8 (2020) [C1]
DOI 10.3390/pharmacy8030109
Citations Web of Science - 5
Co-authors Jennifer Schneider, Saad Salem
2020 Croft H, Gilligan C, Rasiah R, Levett-Jones T, Schneider J, 'Developing a validity argument for a simulation-based model of entrustment in dispensing skills assessment framework.', Currents in pharmacy teaching & learning, 12 1081-1092 (2020) [C1]
DOI 10.1016/j.cptl.2020.04.028
Citations Scopus - 1Web of Science - 1
Co-authors Conor Gilligan, Jennifer Schneider
2019 Croft HA, Glass B, Gilligan C, Rasiah R, Levett-Jones T, 'Integrated simulation-based skills assessment for evaluating pharmacist competence: A scoping review', Pharmacy Education, 19 381-396 (2019) [C1]
Citations Scopus - 6Web of Science - 6
Co-authors Conor Gilligan
2019 Croft H, Gilligan C, Rasiah R, Levett-Jones T, Schneider J, 'Current Trends and Opportunities for Competency Assessment in Pharmacy Education-A Literature Review.', Pharmacy (Basel), 7 (2019) [C1]
DOI 10.3390/pharmacy7020067
Citations Web of Science - 33
Co-authors Jennifer Schneider, Conor Gilligan
2018 Croft H, Gilligan C, Rasiah R, Levett-Jones T, Schneider J, 'Thinking in Pharmacy Practice: A Study of Community Pharmacists' Clinical Reasoning in Medication Supply Using the Think-Aloud Method.', Pharmacy, 6 (2018) [C1]
DOI 10.3390/pharmacy6010001
Citations Web of Science - 17
Co-authors Conor Gilligan, Jennifer Schneider
2017 Croft H, Nesbitt K, Rasiah R, Levett-Jones T, Gilligan C, 'Safe dispensing in community pharmacies: applying the software, hardware, environment and liveware (SHELL) model', Clinical Pharmacist, 9 1-15 (2017) [C1]
DOI 10.1211/CP.2017.20202919
Citations Scopus - 5
Co-authors Keith Nesbitt, Conor Gilligan
Show 7 more journal articles

Conference (4 outputs)

Year Citation Altmetrics Link
2015 Hookham G, Nesbitt K, Cooper J, Croft H, Rasiah R, 'Gamification for education: Designing a pharmacy education game', Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (2015) [E1]

A key motivator for the use of serious games has been the notion that ¿gamification¿ provides users with an additional level of engagement. This study examines a traditional model... [more]

A key motivator for the use of serious games has been the notion that ¿gamification¿ provides users with an additional level of engagement. This study examines a traditional model of usability in terms of engagement and efficacy, presenting the results obtained from a formative evaluation of a serious game prototype that has been developed to assist in pharmacy education.

DOI 10.1007/978-3-319-14803-8_12
Citations Scopus - 8Web of Science - 5
Co-authors Keith Nesbitt, Joyce Cooper
2015 Hunter SM, Johnston CL, Rasiah R, Roberts E, O'Toole G, MacDonald-Wicks L, et al., 'Using healthy ageing as a vehicle for interprofessional education', 6th International Clinical Skills Conference. Abstracts, Prato, Tuscany (2015) [E3]
Co-authors Cath Johnston, Lesley Wicks, Elysa Roberts, Clint Newstead
2014 Croft H, Rasiah R, Cooper J, Nesbitt K, 'Comparing Animation with Video For Teaching Communication Skills', Proceedings of the 2014 Conference on Interactive Entertainment, Newcastle, NSW (2014) [E1]
DOI 10.1145/2677758.2677777
Citations Scopus - 1
Co-authors Keith Nesbitt, Joyce Cooper
2014 Hookham G, Cooper J, Rasiah R, Croft H, Nesbitt K, 'Efficacy and Usability in the Design of a Pharmacy Education Game', ENTERTAINMENT COMPUTING - ICEC 2014, Sydney, AUSTRALIA (2014) [E3]
Co-authors Joyce Cooper, Keith Nesbitt
Show 1 more conference
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Grants and Funding

Summary

Number of grants 16
Total funding $142,717

Click on a grant title below to expand the full details for that specific grant.


20241 grants / $25,000

Community Pharmacist-led Intervention for Individuals with Intellectual Disability$25,000

Funding body: Newcastle & Hunter Valley Pharmacists Association Inc

Funding body Newcastle & Hunter Valley Pharmacists Association Inc
Project Team Doctor Hayley Croft, Dr Manya Angley, Mrs Chelsea Felkai, Associate Professor David Newby
Scheme Research Grant
Role Lead
Funding Start 2024
Funding Finish 2025
GNo G2400483
Type Of Funding C3100 – Aust For Profit
Category 3100
UON Y

20232 grants / $8,275

Team-based care delivered by behaviour support practitioners and pharmacists for persons with intellectual disability at risk of inappropriate chemical restraint$5,000

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team Doctor Hayley Croft, Dr Manya Angley, Sam Boag, Miss Chelsea Felkai, Adeline Tan
Scheme Industry Matched Funding Scheme
Role Lead
Funding Start 2023
Funding Finish 2023
GNo G2300411
Type Of Funding Internal
Category INTE
UON Y

External collaboration_Domestic_Croft $3,275

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team Doctor Hayley Croft
Scheme External Collaboration Grant Scheme - Domestic
Role Lead
Funding Start 2023
Funding Finish 2023
GNo G2300415
Type Of Funding Internal
Category INTE
UON Y

20223 grants / $13,630

Exploring the role of the community pharmacist within a team-based model of care for patients with disability$6,565

Funding body: Newcastle Hunter Valley Pharmacists Association philanthropic funds

Funding body Newcastle Hunter Valley Pharmacists Association philanthropic funds
Project Team

Croft, H (CI); Felkai, C; Newby, D; Munro, I; Ross, D.

Scheme Newcastle Hunter Valley Pharmacists Association philanthropic funds
Role Lead
Funding Start 2022
Funding Finish 2022
GNo
Type Of Funding C3300 – Aust Philanthropy
Category 3300
UON N

Empowering community pharmacists to support trainees through entrustable professional activities (EPAs)$6,565

Funding body: Newcastle Hunter Valley Pharmacists Association philanthropic funds

Funding body Newcastle Hunter Valley Pharmacists Association philanthropic funds
Project Team

Croft H (CI), Newby, D; Dineen-Griffin, S; Salem, S; Munro I

Scheme Newcastle Hunter Valley Pharmacists Association philanthropic funds
Role Lead
Funding Start 2022
Funding Finish 2022
GNo
Type Of Funding C3120 - Aust Philanthropy
Category 3120
UON N

Ins and Outs of Entrustable Professional Activities $500

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team

Croft, H

Scheme Educator Professional Development Grant
Role Lead
Funding Start 2022
Funding Finish 2023
GNo
Type Of Funding Internal
Category INTE
UON N

20213 grants / $25,182

Virtually improving secondary prevention for CHD with personalised care $18,182

Funding body: John Hunter Hospital (JHH) Charitable Trust

Funding body John Hunter Hospital (JHH) Charitable Trust
Project Team

Mcivor, D., Collins, N., Thomas, L., Croft, H., Anderson, M., McCarter, V.

Scheme John Hunter Hospital (JHH) charitable trust grant scheme
Role Investigator
Funding Start 2021
Funding Finish 2021
GNo
Type Of Funding C1700 - Aust Competitive - Other
Category 1700
UON N

Exploring appropriate pharmacotherapy for anxiety and depression in high-risk cardiovascular and cancer patients$5,000

Funding body: Hunter Medical Research Institute

Funding body Hunter Medical Research Institute
Project Team Doctor Hayley Croft, Professor Brian Kelly, Professor Doan Ngo, Professor Aaron Sverdlov
Scheme Research Grant
Role Lead
Funding Start 2021
Funding Finish 2021
GNo G2100161
Type Of Funding C3300 – Aust Philanthropy
Category 3300
UON Y

College Academic Support Scheme $2,000

Funding body: University of Newcastle

Funding body University of Newcastle
Scheme University of Newcastle, College of Health, Medicine and Wellbeing Academic Support Scheme
Role Lead
Funding Start 2021
Funding Finish 2021
GNo
Type Of Funding Internal
Category INTE
UON N

20202 grants / $33,140

University of Newcastle Academic support $30,000

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team

H Croft

Scheme New academic appointment research start-up funding
Role Lead
Funding Start 2020
Funding Finish 2023
GNo
Type Of Funding Internal
Category INTE
UON N

Exploring medicines management for people with a disability residing in supported independent living and the potential role for pharmacists. $3,140

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team

Croft, H (CI), Reeves, A., Schneider, J., Cooper, J., Munro, I., Felkai, C.

Scheme University of Newcastle Strategic Pilot Grant
Role Lead
Funding Start 2020
Funding Finish 2020
GNo
Type Of Funding Internal
Category INTE
UON N

20191 grants / $2,550

Web-based simulation for enhancing workplace readiness in pharmacy students $2,550

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team

Munro, I. (CI), Cooper, J., Newby, D., Salem, S., Schneider, J., Croft, H.

Scheme University of Newcastle Teaching Innovation Investment Scheme (T12)
Role Investigator
Funding Start 2019
Funding Finish 2019
GNo
Type Of Funding Internal
Category INTE
UON N

20182 grants / $13,940

Simulation based assessment for evaluating pharmacists' competence in clinical decision making during medication review and supply$9,940

Funding body: Pharmacy Council of New South Wales

Funding body Pharmacy Council of New South Wales
Project Team Doctor Hayley Croft, Associate Professor Conor Gilligan, Associate Professor Jenny Schneider, Associate Professor Rohan Rasiah, Tracy Levett-Jones
Scheme Research Grant
Role Lead
Funding Start 2018
Funding Finish 2019
GNo G1800462
Type Of Funding C2400 – Aust StateTerritoryLocal – Other
Category 2400
UON Y

Development of Augmented Reality (AR) and Virtual Reality (VR) Applications to Enhance Learning in Pharmacy$4,000

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team

Salem, S. (CI), Munro, I., Croft, H., Schneider, J.

Scheme University of Newcastle Strategic Pilot Grant – Research and Teaching
Role Investigator
Funding Start 2018
Funding Finish 2018
GNo
Type Of Funding Internal
Category INTE
UON N

20141 grants / $11,000

Embedding inter-professional interactions during clinical placement to assist pharmacy student learning of healthy aging$11,000

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team

Hunter, S. M., Johnston, C. L., Rasiah, R., Roberts, E., O'Toole, G., Croft, H., MacDonald-Wicks, L., Newstead, C

Scheme University of Newcastle Inter Professional Education Health Education Grant
Role Investigator
Funding Start 2014
Funding Finish 2014
GNo
Type Of Funding Internal
Category INTE
UON N

20131 grants / $10,000

Simulated Professional Communication: creative strategies for accelerating reflective professional leadership skills and decision-making through role-play$10,000

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team

Croft, H and Arrighi, G

Scheme Teaching and Learning Grant
Role Lead
Funding Start 2013
Funding Finish 2013
GNo
Type Of Funding Internal
Category INTE
UON N
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Research Supervision

Number of supervisions

Completed0
Current2

Current Supervision

Commenced Level of Study Research Title Program Supervisor Type
2021 PhD Impact of Pharmacist Involvement in the Transitional Care of High-Risk Cardiovascular patients for Medication Reconciliation, Medication Education, and Postdischarge Call-Backs PhD (Pharmacy), College of Health, Medicine and Wellbeing, The University of Newcastle Co-Supervisor
2018 PhD Establishing a Framework for the Delivery of Pharmacist-Led Services to Improve Medicine Management in Disability Care PhD (Pharmacy), College of Health, Medicine and Wellbeing, The University of Newcastle Co-Supervisor
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Dr Hayley Croft

Position

Senior Lecturer in Pharmacy
School of Biomedical Sciences and Pharmacy
College of Health, Medicine and Wellbeing

Focus area

Pharmacy and Experimental Pharmacology

Contact Details

Email hayley.croft@newcastle.edu.au
Phone (02) 4985 4263
Mobile 0412292415
Fax (02) 4921 7903

Office

Room MS125
Building Medical Sciences Building
Location Callaghan
University Drive
Callaghan, NSW 2308
Australia
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